Job description

Human Touch is currently hiring an Intake/Staffing Coordinator

Job Responsibilities:

• Process agency home health referrals by reaching out to clinicians in an accurate and timely manner.
• Work in collaboration with all members of the pod to ensure times Start of Care and Resumption of Care for all patients.
• Track and follow up with all patients who are pending start of care.
• Report all non-admit patients to the Intake Supervisor/Administrator.
• Serve as the liaison between the company and patients/caregivers.
• Interact with referral sources and the sales team regarding new referrals.
• Understand and can effectively explain all programs offered by the company.
• Ability to learn and retain medical terminology and protocols.
• Electronic filing
• All other duties assigned by supervisor.

Qualifications/Skills:

• Written and verbal communication skills
• Demonstrate flexibility, and a cooperative attitude
• Excellent customer service
• Detail Oriented
• Ability to work in a team environment as well as independently
• Spreadsheet preparation and tracking
• Presentation skills
• Administrative writing and reporting
• Excellent organizational skills
• Proficient in Microsoft Office suite
• Must be able to document accurately and appropriately
• Able to effectively manage multiple demands and multi-task

Education and Experience Requirements:

• Associates Degree Preferred/Bachelor's degree and/or work equivalent
• At least one (1) year of experience in home health care is preferred.
• One year of administrative support experience
• Familiar with medical terminology is preferred
• Scheduling experience

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Benefits

• Health Insurance
• Paid Sick Leave
• Paid Vacation
• Holiday Pay
• Aflac
• Dental
• Direct Deposit

Company Overview: Human Touch Home Health Care has been around for over 23 years, with multiple locations through our Virginia, Washington DC, Maryland, and Pennsylvania we offer one of the most comprehensive selections of career opportunities in the industry ranging from per diem to full-time. We provide skilled and non-skilled care.

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