Job description

About us

East Coast Filter, Inc is an industry leader in providing Industrial Filters/Filtration Distribution seeking a Inside Sales Support Manager (Quoting Specialist) to join our Sales/Business Development Team. We have a small office environment with a teamwork attitude.

We're looking for energetic and enthusiastic individuals to join our team of Sales Support Representatives. The successful candidate will be responsible for providing administrative management support to the sales team, as well as answering incoming customer calls, utilizing company policies to solve customer issues and directing calls to the managerial team when necessary. Our Sales Support Representatives are often the first point of contact for customers' product issues, so we are seeking an experienced individual with a high level of attention to detail and an ability to make quick and accurate decisions.

Responsibilities:

• Provide critical customer support by managing inbound and outbound phone calls and emails
• Communicates with existing and new customers to provide quotes and obtain orders
• Communicate with vendors to obtain current pricing
• Investigate products and pricing from multiple vendors
• Develop, proof-read and send quotes to customers
• Multi-task with multiple screens open on computer
• Follow up on projects, quotes and proposals
• Maintain accurate customer records by updating account information in our database(s)
• Build relationships with clients to encourage long-term partners
• Occasionally, be able to type while being dictated to.

Skills/Qualifications:

Has had direct experience in proposal generation for B2B accounts. Fast Typing, Multi-Tasking, Team Player, Attention to Detail, Excellent Proof-Reading Skills, Ability to Prioritize Tasks, Moderate to Advanced Skills within the Google Suite and Microsoft Office, Proposal/Quote Generation, Problem Solving in a Fast Paced Environment, Industrial Customer Service Support/Experience, Organized, Excellent and Clear Written and Verbal Communication Skills, and a Positive Can-Do Attitude.

Competitive Benefits:

We consistently search for unique ways to improve our employees' overall health; physically, financially and socially.

Medical & Dental Insurance, Health/Wellness Benefits, Life Insurance, 401K, 401K company contributions, Paid Vacation and Sick Time.

Job Type: Full-time

Pay: $58,000.00 - $62,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Wrentham, MA 02093: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

learninglandscape.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, learninglandscape.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, learninglandscape.com is the ideal place to find your next job.