Per the City’s COVID-19 Mandatory Vaccination Policy, the City requires all employees starting on or after February 11, 2022, to provide proof of vaccination as a condition of employment absent a documented medical and/or religious exemption. Proof of vaccination means that employees are required to be “up-to-date” with regards to the COVID-19 vaccine. Consistent with the Santa Clara County Public Health Order issued on December 28, 2021, "up-to-date" means that an employee is not only "fully vaccinated," but has also obtained any booster doses of a COVID-19 vaccination for which they are eligible, within 15 days of first becoming eligible.

DOT is currently seeking to fill 1 vacancy vacancies for the Information Systems Analyst position.

The total salary range for the Information Systems Analyst classification is $59.20 to $72.12 hourly or $123,133.92 to $150,018.96 annually. This amount includes an approximate five percent (5%) ongoing non-pensionable pay. The actual salary shall be determined by the final candidates’ qualifications and experience.

The City of San José Department of Transportation (DOT) seeks a full-time, benefitted Software Developer/Systems Integrator (Information Systems Analyst) to administer and maintain the core development systems and applications that enable Transportation staff to facilitate DOT’s day to day work in San Jose. This is an opportunity for a technology professional interested in working across diverse business, technology, community, and vendor stakeholders to maintain and optimize a full technology portfolio with major impact on the community.

This position in the DOT IT Division is assigned to manage Software Development and GIS integration within in the Department. The primary role of this position is to act as the technical contributor and lead in developing our applications on Salesforce with integration to our ESRI GIS backend, supporting and managing diverse departmental business systems that include web and client-server applications, databases, and use on endpoint devices. The Software Developer/Systems Integrator must ensure system architecture, service levels, and business processes for users are documented and met and that system applications meet customer expectations. This position is responsible for maintaining ongoing user training materials and systems documentation, software development, systems administration and maintenance, and sustaining excellent customer relations activities. This is a professional-level position in the IT professional management series and will be expected to act in a supervisory role to other technical positions.

KEY RESPONSIBILITIES

The Information Systems Analyst in the DOT IT group has the following primary responsibilities:

• Designing databases and data models
• Software Development - Salesforce Apex & Lightning component development, .net, Java Script, Python, etc.
• Data Analytics for internal data sets using Power BI (or similar intelligence tools)
• ESRI GIS system integration with Salesforce
• Planning, developing and managing systems based on understanding and defining the customer needs
• Agile Project Management (Scrum and daily standups)
• Continuous Integration/Continuous Development (CI/CD)
• System Administration

More information on the typical duties can be found in the Class Specifications for Information Systems Analyst.

EDUCATION: A Bachelor’s Degree from an accredited college or university in a relevant field.

EXPERIENCE: Four (4) years of progressively responsible professional/journey level experience, of which at least two (2) years of experience include lead technical work in development, implementation and maintenance of computer systems, or application development and/or support.

ACCEPTABLE SUBSTITUTIONS: Additional years of increasingly responsible directly related work experience may be substituted for education on a year-for-year basis. Completion of a Master's Degree in a relevant field from an accredited college or university may be substituted for one (1) year of the required two (2) years of experience which include lead technical work in development, implementation and maintenance of computer systems, or application development and/or support.

LICENSES/CERTIFICATES: Possession of a valid State of California driver’s license may be required. Certification as a Microsoft Certified Systems Engineer (MCSE), or equivalent certification from a professional organization, may be required if assigned to positions working with computer networks.

EMPLOYMENT ELIGIBILITY: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San José will NOT sponsor, represent, or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.

Competencies

The ideal candidate will possess the most desirable combination of training, skills, and experience, as demonstrated in past and current employment history. Desirable competencies for this position include:

JOB EXPERTISE: Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. Demonstrates:

• Knowledge of programming languages such as Salesforce Apex & Lightning Component Development, .Net, SQL, JavaScript, Python.

• Experience working with Software and system integration

• Experience with ETL applications such as FME and SSIS

• Experience working with databases, such as SQL Server, Access, etc.

• Experience with System Administration, such as Salesforce

• Experience with ESRI ArcGIS and ESRI Portal

COMMUNICATION SKILLS: Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts.

CONSTRUCTIVE ENERGIES: A demonstration of energy and drive that comes from within, and a willingness to approach all aspects of work with a generally positive attitude; possessing the inclination to take appropriate action rather than waiting to be told what to do; examples of Constructive Energies include but are not limited to: enthusiasm, honesty, integrity, empathy, dedication, reliable, proactive, respectful, confidence, ethical, and a willingness to help others

COLLABORATION: Develops networks and builds alliances; engages in cross-functional activities.

CUSTOMER SERVICE: Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor.

PROJECT MANAGEMENT: Ensures support for projects and implements agency goals and strategic objectives.

TEAMWORK & INTERPERSONAL SKILLS: Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.

Selection Process

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the job-specific questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process may consist of one or more interviews.

This recruitment may be used to fill multiple positions in this or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

You will be prompted to answer the following job-specific questions during the online application process. Please note that there is a 4,000-character limit, including spaces, for each text response.

Do you possess a current and valid Driver’s License authorizing operation of a motor vehicle in the State of California?

Please indicate how you meet the minimum qualifications for this position:

• I have a Bachelor’s Degree from an accredited college or university in a relevant field, AND four (4) years of progressively responsible professional/journey level experience, of which at least two (2) years of experience include lead technical work in development, implementation and maintenance of computer systems, or application development and/or support.
• I have a Master's Degree in a relevant field from an accredited college or university in a relevant field, , AND four (4) years of progressively responsible professional/journey level experience, of which at least one (1) year of experience which included lead technical work in development, implementation and maintenance of computer systems, or application development and/or support.
• I have additional years of increasingly responsible directly related work experience to be substituted for education on a year-for-year basis.
• I do not have any of the above.

Please describe your experience that supports your meeting the minimum requirements for this position. In your response, please include the following: name of employer, duration of employment, full time or part time, and job duties.

Please select the areas of technical competency below where you have hands-on experience / proficiency in at least one of the technologies / tools listed in the parenthesis (check ALL that apply):

• Salesforce Development (Apex, Aura Components, LWC and VisualForce)
• ETL applications such as FME, SSIS
• SQL Server
• System Administration, such as Salesforce, VMWare V-Center, Microsoft SCCM, SharePoint
• CI/CD or Software Development Lifecycle (SDLC)
• Power BI or other similar Intelligence tools
• Project Management
• Salesforce/ESRI GIS map integration

From the selections you have made in the previous question, please provide an example that demonstrates your hands-on experience for each selected programming languages.

One of the responsibilities of this position is to manage multiple priorities and projects with limited resources. Explain how you have successfully managed and delivered multiple projects in prior jobs.

You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration.

Submission of a resume is optional. However, submission of a resume in lieu of completing the education and work experience sections on the application or failing to answer all the questions will constitute an incomplete application and it will be withheld from further consideration.

Please note that applications are currently not accepted through CalOpps or any other third-party job board application system.

If you have questions about the duties of this position or the selection or hiring processes, please contact Natasha Stockfleth at natasha.stockfleth@sanjoseca.gov.

• 
  Link to Benefits page

• Link to California Equal Pay Act

The Information Systems Analyst bargaining unit is CAMP.

To apply, please complete an application via the City of San Jose’s website at www.sanjoseca.gov/citycareers. The application deadline is 11:59 p.m. (Pacific Time) on Wednesday, May 24th, 2023. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. If you do not receive the confirmation email, please email CityCareers@sanjoseca.gov and we will research the status of your application. Please contact Human Resources at (408) 535-1285, or Human.Resources@sanjoseca.gov if you have any questions.