Job description

If you are interested, kindly complete your application through https://agapeseniorservicesllc.easyapply.co or text (608) 473-1516 for more details.

BENEFITS:
- All employees (part-time or full-time) will receive dental and optical insurance through Humana after 60 days of hire
- 401K plans available to full-time employees after one year
- PTO for employees upon reaching their first work anniversary (coming soon!)
- Referral Bonuses
- Bi-weekly and direct deposit pay
- Competitive hourly wage with the opportunity to increase after training completion and each review period

AGAPE is a Greek word for unconditional love, and that is the core of our business here at Agape Senior Services Madison. We are a faith-based small company locally owned, which means we have time to respect, support, and form genuine connections with each employee and client. When it comes to hiring our Care Professionals, we value the experience, knowledge, and compassion u can bring to the care of our clients. You will be joining a team that cares for you and together we will provide exceptional care to our clients.

An Office Manager will be responsible for maintaining office systems and ensuring that all administrative functions in the office are coordinated in order to achieve a high level of productivity within the company. You would be in charge of managing general office duties, staff, and clients in order to keep our company running smoothly.

Job Description:

We are seeking for an organized self-starter to be our new operations assistant. The operations assistant's responsibilities include reporting directly to the manager and fulfilling the Manager's duties in their absence. You should also be well-versed conducting training and orientation of new team members; maintaining client/employee schedules accurately; and overseeing staff and managing their needs.

The successful applicant should possess excellent communication skills to build rapport with all clients, staff members, and community resources associated with home care services, and be able to juggle multiple tasks such as answering the telephone promptly and in a courteous manner, then communicate necessary information to the management team, Care Professionals, and other facility staff, clients, or families in a timely manner.

You must prepare to work in a setting that promotes career advancement and overall well-being.

Responsibilities:

- Excellent written and verbal communication skills, as well as strong interpersonal skills, including the ability to market and relate tactfully with customers and other members of the community.

- Maintain a positive attitude and work to build rapport with all clients, staff members, and community resources associated with home care services.

- Conducting training and orientation of new team members.

- Contact new client referrals and walk-ins in a timely and often to coordinate the start or continuation of care.

- Updating client information and communicating changes to appropriate parties.

- Communicating with the appropriate parties in regard to any relevant information.

- Communicates necessary information to the management team, Care Professionals, and other facility staff, clients, or families in a timely manner.

- Answer the telephone promptly and in a courteous manner.

- Take accurate and complete messages and relay them to the appropriate party.

- Maintain client/employee schedules accurately.

- Overseeing staff and managing their needs

- Guarantee all private business information & protected health information is kept confidential.

- Performing other relevant duties when needed.

Applicants MUST have:
- Bachelor’s degree in business, administration, or a related field.

- At least 3 years experience as an office manager

- Must present a positive and professional business image.

- Must possess excellent written and verbal communication skills, telephone etiquette, and be able to communicate effectively with staff.

- Must have exceptional organizational skills, as well as be comfortable using a variety of technologies and computer programs.

- Able to exercise initiative, problem-solve and apply sound judgment.

- Must pass a criminal background check.

- Professionalism in handling confidential information.

Personalized Senior Care servicing Madison, Fitchburg, Middleton, Monona, Stoughton, Sun Prairie, Verona 53711, 53719, 53562, 53593, 53701, 53702, 53703, 53704, 53705, 53706, 53707, 53708, 53711, 53713, 53714, 53715, 53716, 53717, 53718, 53719, 53726, 53590

Job Types: Full-time/ 30 hours a week

Schedule:

• Monday to Friday

COVID-19 considerations:

All new hires, regardless of vaccination status, must get tested for COVID before starting in-person training.

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Madison, WI 53719: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• After your interview, if you will be qualified, we will be conducting a background and reference check. Would that be alright with you?
• May I have your date of birth for the background check, please?
• May I know at least two person we can contact as your professional reference? (family member/friends not allowed)

Name:
Contact number:
Company/relationship:

Name:
Contact number:
Company/relationship:

• How soon can you start in case you get hired?

Education:

• Bachelor's (Required)

Experience:

• Director of Operations: 3 years (Preferred)

Language:

• English (Required)

Work Location: In person

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