Human Resources Technician
Full Time
United States
$4,690 - $6,597 a month
Posted
Job description
Class Title
Human Resources Technician
Class Code
169
Salary
$4,690.00 - $6,597.00 Monthly
Basic Function
Under general supervision, performs a variety of complex technical, clerical and administrative activities in an assigned area, such as recruitment and selection, employee insurance and benefit programs, human resources information system functions, and employee relations; prepares, processes and maintains confidential employee records and data; and, performs related duties as assigned.
Distinguishing Characteristics
The
Human Resources Technician is the para-professional classification responsible for performing a full range of duties and responsibilities with minimal supervision and instruction and a high degree of confidentiality. Incumbents are required to attain knowledge of City policies and procedures, possess good-problem solving and organizational skills and the ability to exercise sound judgment within established guidelines. This classification is distinguished from the next lower level classification of Administrative Assistant II in that the latter performs a variety of clerical and support tasks, while the Human Resources Technician performs the more complex, technical and para-professional activities related to the area of assignment and may act as a lead worker to Administrative Assistant II’s. This classification is distinguished from the next higher classification of Human Resources Analyst in that the latter is a management level classification responsible for performing the full scope of higher-level human resources analysis and research on new and current program activities.
Typical Duties
(Duties may include, but are not limited to the following):
- Performs complex technical, clerical, and administrative duties in support of the City’s human resources program in areas such as recruitment and selection, employee insurance and benefits, workers’ compensation, payroll and personnel action processing, human resources information system functions, and/or employee relations.
- Designs and maintains various record keeping systems and prepares technical reports; independently completes special projects and assignments of a technical nature.
- Serves as a resource and provides information to the public, other agencies and City staff; interprets a variety of policies, rules and regulations.
- Acts as a lead worker to and trains assigned clerical staff; coordinates and monitors work assignments; provides input on employee evaluations.
- Assists in the coordination of various human resources functions, such as the Department of
Transportation commercial driver testing process, the Department of Motor Vehicles Pull System process and the Department of Justice fingerprinting process.
- Verifies personnel action documents related to employee status changes and inputs data into the Human Resources Information System.
- Develops and revises human resources documents, procedures and forms; assists in the development of policies, rules and procedures.
- Formats and updates department webpages; uploads documents.
- Assists Human Resources Analysts in researching and assembling information for classification and compensation studies; assists in the maintenance of classification and compensation plans; conducts and responds to salary and benefit surveys.
- Performs a variety of general office support duties; composes, types and proofreads letters and other documents; maintains computer and manual files and records; answers telephone and in-person inquiries; prepares periodic and special reports; provides back-up reception and clerical support as needed.
- May coordinate meetings and secure meeting rooms.
- May serve as the Human Resources Department representative on committees and task forces and may serve as the Department Technology Coordinator (DTC).
- May assist in the planning and coordination of the City-wide employee training program, including the development of brochures and training materials and the development and dissemination of the City-wide training calendar, and the management of the training database.
- May perform any of the Human Resources Technician and Administrative Assistant II tasks as assigned.
- Performs other related duties that may be reasonably expected as part of this classification.
If assigned to Recruitment and Selection:
- Assists in the planning and coordination of the City’s recruitment and selection processes; consults with department personnel to develop recruitment strategies and selection procedures for more routine recruitments; prepares job announcements and advertisements; performs application screening; coordinates testing processes; develops supplemental questionnaires subject to final review; instructs, advises and monitors exam raters on selection and testing methods; and proctors exam processes.
- Acts as primary administrator of the online application system; devises scoring methods of applicants from separate stages of testing; assembles, maintains and certifies employment lists in accordance with personnel rules and regulations.
- Coordinates the dispersal of information to applicants including job openings, the application process, testing, scores and final selections.
- Corresponds with applicants to discuss test preparation, test results, and applicant status; assists in conducting employee training sessions related to recruitment and selection; and
participates in job fairs.
- Verifies correct salary on regular new hire personnel action forms (PAF) and submits the job offer letter to regular new hired employees.
- Coordinates regular new hire pre-employment medical and fingerprinting processing.
If assigned to Benefits:
- Provides information on employee benefits to employees; conducts new employee benefits orientation; prepares, processes and coordinates benefit enrollment and flexible spending account forms; initiates and distributes COBRA notices, maintains related documentation; updates and maintains confidential employee records and files.
- Consults with vendors and benefit plan administrators regarding program and on-going
administration issues; audits benefit eligibility reports; reconciles and processes invoices for payment; researches, analyzes and interprets payroll data regarding benefit enrollments.
- Assists Human Resources Analysts with planning, developing, organizing, implementing, reviewing and administering benefit and workers’ compensation plans; processes workers’ compensation claims, verifies claim information with City staff, and files claims with the third-party administrator.
- Provides administrative support for the City’s leave of absence program.
If assigned to the Human Resources Information System (HRIS):
- Acts as the administrator of the computerized HRIS system; provides technical assistance for HRIS network maintenance by adding or deleting users and retaining system security; troubleshoots basic user technical problems and provides training to users; evaluates and recommends setup, design and functionality for users; recommends new or modified system enhancements to meet changing requirements.
- Verifies payroll action documents related to various employee status changes for accuracy and compliance with applicable policies and procedures and inputs data into the automated human resources system.
- Maintains position control and compensation plan; compiles statistical information and prepares reports related to payroll, position classification, position control, compensation, training and equal opportunity employment utilizing the HRIS system.
- Develops, recommends and oversees the implementation of procedures and systems related to employment action processing; assists with the development and implementation of training programs related to the HRIS system.
- Responds to unemployment claims in a timely and accurate manner; ensures that claims are processed for payment within deadlines.
WORKING CONDITIONS
Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires far vision and near vision in reading written reports and work related documents. Acute hearing is required when providing phone and personal service. The need to lift, drag and push files, paper and documents weighing up to 25 pounds also is required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations.
Minimum Qualifications
Education and Experience:
The minimum qualifications for Education, Experience, Knowledge, Skills and Abilities are the following:
High school graduation or tested equivalent and- Two years of increasingly responsible human resources related office support or technical experience, including one year of experience related to the area of assignment.
Knowledge:
Basic principles and practices of human resources administration related to the area of assignment, such as recruitment and selection, workers’ compensation, human resources information systems and/or insurance and benefit administration.- Office practices, methods and equipment, including a computer, word processing applications and applicable software.
- Methods and techniques for report preparation and writing; proper grammar and spelling.
- Data management and record keeping techniques.
- Basic mathematic principles.
Abilities:
- Learn more complex principles, practices, techniques and regulations pertaining to assigned duties.
- Interpret, explain and apply applicable policies, procedures, laws, codes and regulations.
- Analyze personnel issues, and develop and make recommendations for appropriate action.
- Make sound decisions within established guidelines.
- Efficiently coordinate multiple projects under the pressure of deadlines.
- Act as a lead worker and train assigned support staff.
- Organize, prioritize and follow-up on work assignments.
- Learn and utilize computer software related to area of assignment; troubleshoot and resolve technical database issues.
- Read, interpret and record a variety of data, including data related to testing, personnel actions, payroll and/or benefits.
- Compute exam scores and learn basic methods and techniques of statistical analysis of test
instruments, if assigned to Recruitment and Selection.
- Follow written and oral directions.
- Communicate effectively, both orally and in writing.
- Work independently and as a team member.
- Establish and maintain effective working relationships.
- Observe safety principles and work in a safe manner.
Licenses and Certificates
N/A
DESIRABLE QUALIFICATIONS
- Public sector human resources experience.
- Experience using computer software to create tables, graphs and spreadsheets.
- Experience using computer software related to area of assignment.
- The ability to speak, read and write Spanish.
Career Ladder
- Human Resources Director
- Principal Human Resources Analyst
- Human Resources Analyst I/II
- Human Resources Technician
- Administrative Assistant II (HR)
Class Detail
Reports To: Principal Human Resources Analyst, Human Resources Analyst or other assigned staff.
Supervises: Non Supervisory; provides lead direction to, Administrative Assistant II’s, temporary office staff, volunteers and interns
Bargaining Unit: Service
Classification No: 169
Date of Issue: 3/05
Supersedes: 5/17
Update: 7/21
SALARY
- This classification belongs to the Service bargaining unit and has a nine-step salary range. All classifications in this bargaining unit add an additional wage Step J on 7/14/18 by MOU agreement. Appointment may be made commensurate with experience. The current salary schedule is posted on the City website. See MOU for salary practices.
UNION REPRESENTATION
- This classification belongs to the Service Employees' bargaining unit. All employees within this unit are represented by the Service Employees' International Union.
APPOINTMENT
- Any candidate selected by the appointing department may be required to pass a pre-employment medical exam administered by a City-selected physician before hire to non-sedentary positions. Prior to starting work, all newly hired employees will be fingerprinted, to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment
. Candidates must present documentation verifying authorization to work in the United States and take a loyalty oath as required by the State of California at the time of hire. Appointments to regular positions are subject to a six-month probationary period (unless specified as 12-month by Service Employees MOU) which is considered a part of the selection process. Probationary employees may be terminated without recourse during this period. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing.
LEAVE
Vacation – 80 hours/year up to 5 years, 120 hours/year 6-10 years, plus 8 hours for each year after 10 years up to a maximum of 160 hours/year.
Sick – 12 days/year
Holidays – up to 11 days/year
Floating Holidays - 24 hours per year - prorated for part-time
Floating Holidays - 24 hours per year - prorated for part-time
INSURANCE – (available to employee and eligible dependents)
Medical – Depends on plan selected; City generally pays 95% of the cost of coverage (pro-rated for part-time).
Dental, Vision, Employee Assistance Program – City currently pays full cost of employee and family coverage (pro-rated for part-time). Plus an additional $29.50 per pay period.
Dental, Vision, Employee Assistance Program – City currently pays full cost of employee and family coverage (pro-rated for part-time). Plus an additional $29.50 per pay period.
Life – City provides a $20,000 life insurance policy.
Long Term Disability – City provides a long term disability plan.
RETIREMENT
All new regular employees become members of PERS. Public Employees' Retirement System (PERS) 2% @ 62 (3 year average). Prior PERS membership may affect retirement formula. Employees contribute 9.75% of their salary to PERS on a pre-tax basis. An employee is vested after 5 years of membership. No Social Security is withheld.
ADDITIONAL BENEFITS (not all inclusive)
457 Deferred Compensation Plan
Accident Protection Insurance
Bilingual Pay if required by position
Cancer and Critical Illness Insurance
Direct Deposit
Discount Bus Pass Program
Flexible Spending Plans for Health & Dependent Care
Longevity Pay (after 10 years and 15 years)
In lieu Medical Reimbursement of $200 /month (if not participating in City offered Medical Plan)
Shift Differential
Supplemental Life Insurance
Tuition Reimbursement
The information included in this listing is subject to change and does not constitute an expressed or implied contract. Leaves and most Insurance contributions are pro-rated for part-time benefited employees.
learninglandscape.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, learninglandscape.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, learninglandscape.com is the ideal place to find your next job.