Impactful. Disciplined. Measurable. That’s why savvy marketers turn to IWCO Direct – to inspire performance across all marketing channels. From all-inclusive creative, digital and paper-based direct mail services to leading technology platforms, advanced postal optimization strategies and industry know-how, IWCO Direct won’t just help you along the way; we’ll Power your Marketing™.

IWCO Direct also plays an active role in our communities and works closely with industry partners, the U.S. Postal Service, and our Congressional representatives to build awareness of the mailing industry and its importance to the national economy.

If you’re thinking of a new career at IWCO Direct, our pace is fast, but safety, quality and an enriching work environment are top priorities. We offer a competitive compensation and benefits package and on-site wellness programs – not to mention the opportunity to work with some of the most talented people around.

Primary Duties/Responsibilities:
Support and System Maintenance:

• Provide system support, including researching and resolving HCM problems or unexpected
  results. Recommend solutions or alternate methods for solution.
• Aid with HCM configuration, security and role administration as well as overall
  functionality/performance for UKG (Ultimate Kronos Group).
• Collaborate with team members to complete assigned projects.
• Partner with HR team members to document process flows and seek ways to implement
  automation and process improvements through system enhancements, integrations, and other
  innovative solutions.
  Generating Reports, Dashboards and Queries
• Generate reports/queries including writing, maintaining and supporting a variety of reports or
  queries utilizing appropriate reporting and analysis tools; assist in development standard reports
  for ongoing needs; assist in maintaining data integrity in system by running queries, auditing data
  and updating data as necessary.
• Ability to add visualization of HR statistics through graphs, charts and other tools.
• Ensure proper governmental reporting and compliance (e.g. EEO)
• Support the reporting of key metrics for month-end reporting, company KPI dashboard, HR
  scorecards and compliance related audits.
• Collaborate with Payroll Manager to support company ERP for timecard processing.

Required Skills/Abilities/Competencies:

• Broad understanding of general human resource practices
• Knowledge of procedures for recruitment, compensation and benefits, information systems and
  timecard/payroll processing.
• Ability to provide guidance and advice to groups based upon HCM related topics
• Demonstrated analytical and critical thinking skills
• Ability to compile, code, categorize, tabulate, audit and verify data from a variety of
  sources
• Ability to identify the underlying principles, reasons or facts by breaking down information
  or data into separate parts
• Ability to analyze information and evaluate results to recommend the best solution to
  resolve the problem for the end user.
• Develop cooperative working relationships with internal and external audiences
• Communicate (verbal or written) with employees, supervisor and external business partners to
  answer questions and distribute information.
• Proficient in Microsoft Office products
• Manage multiple priorities, produce excellent work results and follow through on commitments.
• Ability to maintain confidentiality.
• Other duties as assigned.

Education and Experience:

• Bachelor’s degree in HR, Bus Administration, Computer science or related field
• 3-5 year experience working with a HCMS, HRIS or Enterprise Resource Planning
  System
• One to three years’ experience analyzing data and creating, using and communicating data in the
  form of reports or dashboards
• One to three years’ experience in project management

Physical Requirements:

• Ability to work 8 hours
• Prolonged periods of sitting at a desk and working on a computer
• Hybrid-occasional – in office 1-2 days/month

IWCO Direct is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any protected status as defined by law. Hiring Bonus: terms and conditions may apply; bonus is offered for a limited time only; please contact our HR team to learn more.

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