Sentara Healthcare

is currently recruiting for a Full Time

HR Representative

for the Human Resources in Norfolk, VA.

Job Requirements:

• Bachelor's Degree Preferred.
• Bachelors or Associates Degree requires 1 or more years of Human Resources and/or customer support experience.
• No degree requires 3 or more years of Human Resources experience and/or customer support.
• Basic knowledge of HR Solutions.

Delivers service professionally and efficiently, providing prompt assistance while managing expectations to achieve high levels of customer satisfaction.

Provides real-time, accurate, and comprehensive responses to telephone and written inquiries regarding general HR-related issues, policies, procedures, and processes.

Escalates complex issues, where applicable.

Processes employee-related transactions accurately based on research, employee-specific information, and process guidelines.

Maintains appropriate documentation and records for HR-related cases in the HR Help Desk.

Market: Sentara is a Virginia and Southeast North Carolina-based large healthcare provider that has been in business for over 131 years. More than 500 sites of care, including 12 acute care hospitals with a continued employment philosophy!

Award-winning: Sentara has eleven Acute Care Facilities across the state of Virginia and one in Northeastern North Carolina; the people of the communities that we serve have nominated Sentara as “Employer of Choice” for over 10 years. U.S. News and Report recognize Sentara as having the Best Hospitals for 15+ years.

Benefits: Sentara offers an attractive array of full-time benefits including Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B, Performance Plus Bonus, Career Advancement Opportunities, Work Perks, and more. Relocation assistance is available for qualified candidates!

Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth. Sentara recognizes our employees by offering:

• Competitive pay plans
• Comprehensive health care plans
• Generous paid annual leave
• 401a/401k/403b plan
• Long and short-term disability
• Tuition Reimbursement
• Flex spending and life insurance
• You can expect employee recognition, performance rewards, plus countless services and programs to enhance work/life balance.

Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a Mission to improve health every day, join the Sentara Team!

Keywords: employee assistance, Indeed, LinkedIn, Talroo- Entry level and NCP, Monster, hr, human resources, benefits, onboarding, employee relations, help desk

Delivers service in a professional and efficient manner, providing prompt assistance while managing expectations to achieve high levels of customer satisfaction. Provides real-time, accurate and comprehensive responses to telephone and written inquiries regarding general HR-related issues, policies, procedures and processes. Escalates complex issues, where applicable. Processes employee related transactions accurately based on research, employee-specific information and process guidelines. Maintains appropriate documentation and records for HR-related cases in HR Help Desk. Bachelors Degree Preferred. Bachelors or Associates Degree requires 1 or more years of Human Resources and/or customer support experience. No degree requires 3 or more years of Human Resources experience and/or customer support. Basic knowledge of HR Solutions.

• Associate's Level Degree

• Human Resources 1 year

• Microsoft Word
• Microsoft Excel
• Active Listening
• Social Perceptiveness
• Communication
• Service Orientation