Job description

Job Description

Overview: Our Front Desk Associates are central to ensuring our guests have a great experience at the hotel every time. This is a great entry level job for anyone looking to gain experience in the hospitality industry. You will be exposed to a variety of scenarios that will sharpen your leadership skills and decision making abilities. We will support your growth and development with a variety of leadership opportunities within our company. Kick start your Hospitality career with us.

Your day-to-day responsibilities:

• Review arrivals noting special requests, blocking rooms as needed.
• Check in and out hotel guests in a confident, professional and friendly manner.
• Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.
• Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests.
• Open, secure, and balance out daily shift cash drawer, which involves counting and verifying cash, check, and credit card transactions occurring while on duty.
• Monitor room availability throughout the day.
• Perform all other duties as directed by immediate supervisor.
• Handle guest complaints with appropriate actions.
• Communicate with the Housekeeping department and Maintenance department with regard to any guest requests or issues relating to those departments.

Specific experience we're seeking:

• Previous experience in a Front Desk or customer facing role.
• Works well under pressure, dealing with many arrivals and departures within a short period of time.
• Able to accommodate a flexible schedule that will include weekends and holidays.
• Familiar with hotel systems and operations, and able to enter information accurately into the computer system.
• Outside-of-the-box thinker who takes initiative to creatively solve problems.

Job Types: Full-time, Part-time

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: $13.00 - $15.00 per hour

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Holidays
• Weekend availability

Work Location: In person

learninglandscape.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, learninglandscape.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, learninglandscape.com is the ideal place to find your next job.