Hot Shot/Order Entry Specialist (3 to 4 days per month) -- New
Job description
Company Profile
:Overview
:As a Hot Shot you are passionate about bringing the products to life for our customers and resolving any issues they may have. You will play a critical role in creating this world-class experience by answering inbound calls from our customers.
You'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats employees with respect.
Responsibilities
:- Answer calls in a professional and courteous manner with a goal of having the customer feeling "delighted"
- Analyze customer situations and determine viable options that will serve them best
- Accurately place telephone orders offering specials, promotions and services that help meet customers needs
- Work independently and professionally
Qualifications
:- Flexibility is a must in this position
- Proficient in keyboarding and computer skills
- Able to analyze problems
- Able to work under stress
- Able to perform essential duties and responsibilities with efficiency and accuracy
- Able to handle confidential information
- Able to type 30+ WPM
Why Melaleuca
:Great culture - flexibility is a must in this position; you'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats employees with respect. Our employees and their families enjoy company parties and countless discounts around the community. We implement a very real open-door policy, and all employees are on a first name basis—it feels more like a family than a multi-national corporation.
In addition to a fantastic work environment and work-life balance we offer some extras
- $100 free Melaleuca product every month
- 401(k) with contribution match
- Company Events
- Opportunities for pay increases
- Recognition and Celebration
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