Job description

Life is short. Work someplace awesome. Apply today to join our management team!

As our General Manager, you are the protector of the realm. Punch Bowl Social is unique, special, disruptive and together we must project and protect those attributes and continue to build on a solid foundation of hospitality and passion for culinary integrity and craft beverages.

What's in it for you:

• Competitive Compensation
• Bonus Potential
• Benefit Package

o Medical, dental and vision insurance
o Health Savings Account option – including company HSA contribution
o Flexible Spending Accounts
o Employee Assistance Program
o Company provided Short Term Disability Insurance
o Company provided Long Term Disability Insurance
o Paid Time Off
o Voluntary benefits – LifeLock Protection, Pet Insurance, Accident and Critical Illness offerings

• Opportunities for Growth and Advancement
• Referral Bonus Program
• Discounts on Food, Beverage and Activities

Punch Bowl Social is where party people come for an awe-inspiring experience and limitless possibilities. We live life to the fullest, courageously take risks and march (or karaoke) to the beat of our own drum.

Our best and brightest have an appreciation of the classics, but a fascination for what’s new and now. A perfectionism for their work with a love for creating memorable guest experiences.

Your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:

• Positive attitude and passion for making people smile, and truly enjoy their experience
• Value for high quality food and beverage, and appreciation for the technique associated with production
• Ability to communicate effectively with team members, both BOH and FOH, Management, and Community
• Passionate, engaged, energetic, entrepreneurial spirit with high critical thinking skill

What you’ll be doing:

• Creating authentic, custom guest experiences through a high level of attention and service
• Responsible for efficient and effective management of Punch Bowl Social
• Ensuring quality in service, both in production and execution
• Managing all functional areas of operations management and 100+ team members
• Owning financial reporting, evaluation and analysis
• Utilizing all available data/resources to understand and report on applicable store performance
• Coaching and mentoring team and managing all HR issues
• Providing coaching, counseling, appropriate documentation, and employee development for all staff
• Communicating effectively with team members, both BOH and FOH, Management, and Community
• Overseeing and maintaining all in-house cash handling procedures

What we’re looking for:

• 3+ years GM experience or kitchen manager with bar management background
• P&L management, labor cost in high volume environment and creating and managing budgets
• Multi-unit experience managing multiple revenue streams
• A love for coaching and developing future leaders (managing high volume staffing 100+ and large management team (7+)
• Entrepreneurial mindset - the best idea wins
• Private events experience and successfully working with sales managers and/or event coordinators
• Working knowledge of company software including Microsoft Office, HotSchedules and Aloha
• Comfortable with late nights (1am or later)
• Must be able to stand and exert fast-paced mobility for a period up to six (6) hours in length
• Must have a good sense of balance, be able to bend and kneel and have the ability to lift bus tubs, glass racks and trays frequently weighing up to 25-50 pounds

*** Must be 21 years old and over ***

We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws.

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