Job description

This position is responsible for ensuring the quality, cleanliness, service, marketing and profitability of an single restaurant location.

Reports to:

• Director of Operations
• Director of Human Resources

Daily Responsibilities:

• Communicates with on duty Associate and Assistant Managers operational issues concerning the quality of service, cleanliness, and efficient operations
• Ensures the timeliness of financial and operational deadlines
• Monitors the profitability of the restaurant’s operations and acts upon deficiencies
• Identifies areas of need within the operation and corrects problems
• Assists in the development of all managers and potential managers within the company to reamdy them and the company for future growth
• Designated as a company spokesperson
• Hosts monthly Associate and Assistant Manager meetings within their restaurant
• Ensures all marketing responsibilities, deadlines and new programs are completed and in effect
• Performs one inventory per month with an Associate Manager
• Monitors the safety and security of the restaurant and its managers, and is the first contact on the Security System Provider Contact List.
• Ensures the overall positive morale of the operation’s staff
• Interviews every potential staff member within a multiple interview process
• Monitors the completion of and adherence to staff training program
• Ensures the safety and security of the guests by adhering to the Responsible Service of Alcohol Policy of the company
• All guest and staff members must be treated with dignity and respect

The following is a list of your job requirements. Our hours of operation are 11:00 a.m. to 1:30 a.m. Monday through Sunday. Shifts may start as early as 6:00 a.m. and could end as late as 4:00 a.m.

• All Employees are required to be available on Sundays on a rotating basis.
• Monday availability is preferred
• No visible piercings other than ears and nose.Nose ring limited to a small stud in size.
• No visible tattoos for service staff which are macabre, violent or distasteful in nature.
• Adhere to all safety, sanitation, and administrative procedures
• Ability to maintain a positive and professional demeanor while working in a loud, high volume environment
• Must be able to work in temperatures which could vary greatly from different sections of the restaurant
• Prepared to conduct weekly cleaning and maintenance duties
• Prepared and in your workplace at the scheduled time
• Answer telephone to provide callers with directions, hours of operation, to go orders, etc.
• Answer questions guests have regarding our products or services
• Comply with all state and federal law regarding serving alcohol
• Maintain proper sanitation standards and keep product stored and prepared in safe temperature zones
• Clean and sanitize equipment, utensils, and counter tops following standard procedures to ensure sanitized drinking and eating surfaces
• Able to bend at the waist and lift items up to 50 lbs. to waist level
• Must be able to move items up to 30 lbs. for distances of up to 25 feet.
• Able to remain standing and active for an 8 to 12 hour shift. This could include going up and down stairs

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