Job description
If you are interested in building a rewarding career, becoming part of a team of driven individuals, then look no further!
Modern Storage is looking for a high-energy, ambitious, and top-performing leader to take charge of the day-to-day operations as an assistant manager. Modern Storage is a growing company we currently have 4 brand new facilities under construction. There will be plenty of growth opportunities!
You will act as a crucial member of our team by striving to build a positive experience for our customers. We seek employees with integrity and passion for helping others who are eager to take on new responsibilities.
Key Responsibilities include (but are not limited to):
Lease storage units to prospective customers and provide exceptional customer service to our existing customers.
Responsible for the sales, marketing, occupancy, and delinquency management of the facility
Sales Representatives spend time with customers to determine their needs and discuss what size unit they may need.
Work alongside your team members to maximize sales, marketing, occupancy, and delinquency management of the facility. Store Manager will supervise and provide guidance to junior members of the team, led by example with on-the-job training.
Maintain all required documentation and reporting in a neat and orderly manner as directed by management
Keep the property clean and in good repair Light cleaning and maintenance of the facility and storage units and conduct daily visual audits of entire facility.
Making daily bank deposits and posting receipts as instructed
Understanding and compliance with all operational policies and procedures as outlined in the Employee Handbook and Property Operations Manuals
Assist in preparing units for auction, vacate as prescribed by law and approved by management
Essential Duties and Responsibilities:
- Lease and Market storage units
- Sell and maintain supply inventory
- General admin work, answer phones, etc of the office and facility
- Maintain neat, clean, safe and secure facility
- Minor maintenance
- Manage the collecting of delinquent accounts
Skills and Abilities Required:
- Superior communication skills both verbal and written
- Problem solving skills
- Great Customer Service
- Excellent computer, email, Microsoft Office Suite, internet and social media
- Office machines
- Strong organization
- Sales and marketing skills
- Phones Sales
- Self-sufficient
- Attention to detail and accuracy
- Self-Storage experience preferred but not required
- Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact and diplomacy
Computer Equipment and Software Requirements
- Microsoft, WordPerfect, Excel experience required
- Able to handle multiline phone system
Education and Experience Required
- High school diploma or equivalent plus 1-2 years’ previous experience
- College experience preferred but not required
Work Environment/Physical demands
- Sitting/standing/walking for 6 hours and lifting to 30 pounds
- Moderate noise level with no lifting requirement over 25 lbs.
- Will walk approximately 50% of your day, stoop occasionally and will sit at computer for 50% of your day
- Must be able to clean inside and outside the office and units.
- Must be able to view computer screen for long lengths of time
- Must be available for evening, weekends and holidays
- Must have a driver’s license
- Must be able to drive a box truck
- Must be able to float between locations when needed
- Requires a 40-45hour work week Monday through Saturday 8:00 am - 6:00 pm Sunday 1pm to 6pm Schedules Rotate
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- 12 hour shift
Weekly day range:
- Monday to Friday
- Weekend availability
COVID-19 considerations:
To keep our employees and customers as safe as possible, we are wearing masks and gloves, disinfecting the office and property multiple times throughout the day, and have hand sanitizer in the office.
Education:
- High school or equivalent (Preferred)
Experience:
- Sales: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person
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