Front Office Representative - Orthopedics
Full Time
Middlebury, VT 05753
Posted
Job description
Building Name: Porter - Orthopedics
Location Address: 1436 Exchange Street, Middlebury Vermont
Regular
Department: Porter - Orthopedics/Podiatry
Full Time
Standard Hours: 40
Shift: Day-8Hr
Primary Shift: OTHER
Weekend Needs: None
Salary Range: Min $16.03 Mid $20.04 Max $24.04
Recruiter: Naomi Kpesse
Primary shift times are 8:00 AM- 4:30 PM OR 8:30 AM -5:00 PM.
Employment Bonus Available!
An employment bonus of $3,000 (subject to applicable taxes) is available for this position! The bonus is paid in two increments: one half after 90 days and one half after one year. Please note that current University of Vermont Health Network employees are excluded from eligibility for this bonus. Bonus recipients must commit to continuous full-time or part-time employment in an eligible position for one year with UVMHN: Porter Medical Center.
JOB DESCRIPTION:
The Office Representative interacts with patients in person and on the phone to facilitate patients receiving the care they want and need. The Office Representative must always demonstrate the highest standards of excellent customer service.
The Office Representative would be responsible for the following:
- Answering phones/reminder calls
- Scheduling/managing appointments
- Referral management
- Check In/Check Out
- Interacting with patients, co-workers and all others you encounter
- Distribution of faxes and scanning
- Surgery scheduling (as needed)
- All other duties assigned
EXPERIENCE:
Functional grasp of standard written and verbal English, good spelling, accomplished at basic business math.
Must meet and deal successfully with a wide variety of people.
Medical terminology preferred.
Physician office experience preferred.
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