Job description

FRONT OFFICER MANAGER

We are looking for a medical Front Office Manager to manage our front office operations and staff. You will coordinate all front desk activities, and manage two full time practice representatives, and related PRN staff. As a Front Office Manager, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach. Ultimately, you should be able to ensure our front desk provides professional and friendly service to our clients.

Responsibilities

• Train, supervise and support medical administrative office staff, including Practice Representatives
• Ensure timely and accurate service to our clients
• Handle complaints and specific client requests
• Provide clients with estimates for care and set up payment plans
• Work in conjunction with our billing service to review for accuracy and ensure all billing information sent in and biller questions are responded to in a timely manner
• Collaborate with Practice Manager to meet practice revenue goals and create and revise appropriate procedures for the front office staff to ensure this
• Troubleshoot emergencies
• Monitor stock and order office supplies
• Ensure company’s policies and procedures are met

Skills

• Proven work experience in a supervisory/management role, preferably in the medical field
• Thorough knowledge of customer service and front office management
• Proficiency in English (oral and written)
• Solid knowledge of MS Office, particularly Outlook, Word and Excel
• Experience with electronic medical records and practice management software preferred
• Excellent communication and people skills
• Good organizational and multitasking abilities
• Problem-solving skills

Job Type: Full-time

Pay: $42,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
Covid vaccination required unless a religious or medical exemption is approved.

Ability to commute/relocate:

• Savannah, GA 31405: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• How much knowledge and/or experience do you have in medical billing/coding?

Education:

• High school or equivalent (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)
• medical front office management: 1 year (Preferred)
• Office management: 1 year (Preferred)
• Medical office: 1 year (Preferred)

Work Location: One location

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