Schedule: Exempt position, Typically Wednesday to Sunday

Salary Range: 45K to 60K depending on skills and experience

Why work for our Dining Services Department: Great pay and benefits, Free Meal During Shift, Customers who appreciate you, Job Security, Advancement Opportunities, Clean and Safe Environment, and excellent training.

What are employees saying about working at St. James Place: "SJP is a feeling of belonging and working with others, as well as growth and personal development"-Dining Services Team Member

“SJP, a place where they believe that their employees are treated as a whole person and not just another employee"- Dining Services Team Member

Job Duties

This position supervises total operations of the Duplantier Dining Room and Bar to ensure efficient and professional food and beverage quality and service. Maintains resident satisfaction; supervises staff; enforces established safety and sanitation policies and procedures. Ensures that the expectations of residents and visitors are met and that resident and guest satisfaction is consistently improving. Other duties include:

• Inspects and assures the correct appearance and set up, cleanliness, and safety of the dining room areas, equipment and fixtures; checks the maintenance of all equipment in the dining room and reports deficiencies and maintenance concerns.
• Ensures that meal services for residents, guests, and staff are provided in a timely, professional, and hospitable manner.
• Oversees supply orders, menu management, and budget.
• Ensures that staff are appropriately trained and familiar with daily menu options.
• Receives and resolves complaints concerning dining room service.
• Leads event set up, service and breakdown
• Provides effective supervision, motivation and leadership to staff
• Provides effective training to staff in areas of oversight and delegates duties where needed
• Ensures accountability of staff and applies effective coaching, counseling, and disciplinary actions as needed

Qualities: Candidates should possess excellent leadership qualities, a professional demeanor, and excellent communication and customer service skills. Time management and attention to detail is important as well as the ability to relate to the senior age group. Fine dining experience preferred.

Physical Requirements: Requires standing and/or walking. Ability to lift heavy objects. Frequent bending and stooping. Able to sit for a lengthy amount of time at a desk utilizing proper body mechanics.

Benefits

Experience

• Degree or commensurate food and beverage service management experience
• Supervision experience
• 4-5 years of experience with dining service/hospitality industry

Education

• Technical/other training or better
• Some college or better

Licenses & Certifications

• Alcohol/Bev Control Card

Skills

• Helpful attitude & friendly demeanor
• Customer Service Skills
• Communication Skills
• Basic Budgeting Skills
• Ability to be flexible

Behaviors

• Leader: Inspires teammates to follow them
• Team Player: Works well as a member of a group
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

• Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization