Job description

Job description

We are seeking a Front Desk Team Member who resembles our high standard of care for our patients. Our ideal candidate would be friendly, polished, and professional. We want this staff member to be comfortable with constant change as our company continues to grow, highly motivated and have exceptional communication skills. It is guaranteed your expertise will be valued as an employee with our team. If you are a quick learner, outgoing and have a positive attitude, this is the job for you!

Job Requirements

- Acknowledge patients with a friendly, compassionate, and energetic greeting

- Promptly provide daily phone coverage

- Follow communication scripts when handling different topics

- Coordinate appointments, schedule and counsel patients seeking care in person or over the telephone

- Strong phone and verbal communication skills along with active listening skills

- Patient focus and adaptability to different personality types

- Ability to multi-task, set priorities, and manage time effectively

- Answer patient’s questions about services, surgeries, and products

- Collect payments via telephone

- Maintain patient confidentiality and follow HIPAA rules and regulations

Front Desk Team Member Qualifications/Skills:

- Verbal Communication

- Phone skills

- Active Listening

- Data Entry Skills

- Collecting Data

- Customer Service

- Attention to Detail

- Professionalism

- Multi-tasking

- Friendly / Energetic

Education and/or Experience

-High school diploma or equivalent is required; a minimum of one year of customer service is preferred; and/or equivalent education or experience in a job-related activity if required.

The Kentucky Skin Cancer Center offers a robust benefit package including paid time off, paid holidays, group medical, dental and vision benefits, disability, and life insurance.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Ability to commute/relocate:

• Owensboro, KY 42303: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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