Front Desk Supervisor
Job description
Hampton Inn & Suites St. Charels Old Town is looking for an Energetic, Enthusiastic and Dedicated team member to join our Front Desk staff!
Overall Responsibilities: The Front Office Supervisor will be responsible for providing exceptional service to every guest. The Front Office Supervisor will be responsible for ensuring that all hotel operations are performed professionally and adhere to the brand and company standards. Other responsibilities may include but are not limited to the following:
- Ensure all front desk clerks are fully trained for their position following all standard operating procedures for the hotel, brand and company.
- Be prepared to perform all front desk functions and guest relations. Responsible for shift coverage when short-handed or due to staff absences, including night auditor shift.
- Lead by example. Provide a gracious and aggressive hospitality towards all customers. Be hightly familiar with and adhere to all policies, procedures and standards.
- Create a productive and positive atmosphere at the desk; have a good relationship with all associates and other departments.
- May perform special assignments and projects from management.
- Consistent job history
- Making schedule for all front desk
Come join our team! Medical, Dental and PTO offered;
Job Type: Full-time
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekend availability
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- On call
Ability to commute/relocate:
- Saint Charles, MO 63301: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Preferred)
Experience:
- Front desk: 1 year (Preferred)
- Hotel experience: 1 year (Preferred)
Work Location: One location
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