Front Desk Representative - $15

Full Time
Columbus, OH 43240
$15 an hour
Posted
Job description

**$150 Sign-On Bonus after 90 days of employment.**

1st / 2nd / 3rd Shift Opportunities

| 7a - 3p |

| 3p - 11p |

The ideal candidate loves talking to people and proactively solving issues! We are seeking someone who is comfortable in fast paced environments. Whether you are seeking a life-long career in Hospitality or just a stepping stone on toward your career aspirations - we can help you! But we expect you to work hard.

Responsibilities include but are not limited to:

  • Check guest in, ensuring proper payment is received; special requests are noted and fulfilled; and ensure all information regarding the guests check in is accurate before room keys are given.
  • Communicate with all departments regarding in house VIP’s and any special needs.
  • Thoroughly complete all guest transactions.
  • Maintain an up to date working knowledge of all hotel amenities as well as any special events.
  • Promote and sell special hotel programs, special rate packages, and upgrades when appropriate
  • Interact with team in a professional manner, assisting other departments with necessary information.
  • Be knowledgeable of all emergency procedures and Hotel policies.
  • Maintain hotel bank and handle all checks and cash according to Hotel policies and procedures.
  • Communicate all pertinent information to Managers and Supervisors.
  • Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.
  • Solicit guest feedback via guest comment cards.
  • Answer the telephone in a professional manner and assist guests with any questions, directions to the property etc.

Job Requirements: * Must be able to speak, read, write and understand English. In addition, if you are bilingual (Spanish) that would be highly valuable.

  • Must have an above average understanding of computers. Must be able to use/learn Google Sheets / Slides / Docs.
  • Requires good communication skills, both verbal and written.
  • Strong skills in mathematics for basic computations and knowledge of Microsoft Office programs.
  • Must be available to work mornings, evenings, weekends and holidays.
  • Previous cash-handling experience preferred.
  • Organizational skills including follow-through, problem solving, and communication.
  • Ability to stand and walk for hours at a time.
  • Must be able to lift up to 15 pounds occasionally.
  • Requires grasping, writing, standing, sitting, walking, bending, climbing, listening and hearing ability and visual acuity.
  • High school or equivalent education required.
  • At least 1 - 3 years' of relevant work experience (Preferred, not required. We will train capable individuals)
  • Lightspeed - 1 Year ( Preferred, not required. We will train capable individuals)
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work
  • Must have ambition, hustle, and consistency.

CONTACT US Apply in person : 8505 Pulsar Place Lewis Center, OH 43224

Call: 614-844-5888 (Ext: 0 - if prompted) Ask for Alice or Chris.

We look forward to hearing from you!

Job Types: Full-time, Part-time

Pay: $15.00 per hour

Schedule:

  • 8 hour shift

Work Location: In person

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