Job description

We are hiring for a front desk associate. Full-time and part-time. Open availability is a must. Weekends and holidays included.

We are looking to strengthen our team with people who are enthusiastic, reliable, and willing to work flexible schedules. Ideal candidate should be a responsible, reliable, friendly and professional with the ability to multitask and work as a team player. Must have one year of customer service experience and preferred hotel experience.

Guest Service Representative duties include but not limited to:

Immediately greets and registers guests with a smile

Handles confidential information, including guest records

Promptly and effectively deals with guest requests and complaints

Answers and routes calls as appropriate on a multi-line phone console

Responsible for cash drawer contents and transactions during shift

Assists with sales and marketing efforts

Ensures common area/lobby is clean

Concierge services

Other duties as assigned

Assist team members and guests proactively

Ensure overall guest satisfaction

This role requires compliance with quality assurance expectations and standards.

Requires to stand, sit, or walk for an extended period of time. Move lift, carry, push and/or pull objects weighing no more than 10 pounds without assistance.

A flexible schedule is necessary for this position, including ability to work overnights, weekends, and holidays. The hotel is open 24/7 - 365 days.

If you are interested in joining our team please reply with a resume or apply in person!

Job Type: Part-time/Full-time

Pay: From $12.00 per hour

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Job Types: Full-time, Part-time

Pay: From $12.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Weekend availability

Work Location: In person

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