Job description
Medical Receptionist/Registrar/Cashier cover medical clerical desks when employees are on vacation or out sick. Floats cover 16 areas for clerical staff and trains for 11 reception desks, Registration, Cashier, Switchboard, Mail Room, and Medical Records. Floats are to greet patients, activate patient files, and move patients through a pre-determined schedule of appointments at a physician's office.
ESSENTIAL FUNCTIONS:
- Welcomes patients and visitors to the medical office by greeting patients and visitors in person and on the telephone, and answering inquiries or referring questions to other staff members.
- Checks in patients and schedules appointments for the physicians and physician assistants
- Verifies and scans insurance information
- Endeavors to keep patients on schedule by reminding provider of service delays.
- Assists ill or distraught patients as necessary. Telephones taxis or family members, where necessary, for transportation.
- Maintains reception area in neat and orderly condition at all times.
- Assist in training of new clerical employees to the clinic.
- May assist other staff members with their duties as work load dictates
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Clinic
Medical specialties:
- Cardiology
- Dermatology
- Gastroenterology
- Geriatrics
- Internal Medicine
- Ob/Gyn
- Pain Medicine
- Primary Care
- Surgery
- Urology
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Winter Haven, FL 33881: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Required)
- Medical terminology: 1 year (Required)
- Computer skills: 1 year (Required)
- Medical receptionist: 2 years (Required)
Work Location: One location
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