Job description

Stay with us for your family vacation, or maybe for just one or two nights to escape the stresses of everyday life. Neshonoc Lakeside offers activities for everyone, whether it’s a relaxing day at the beach, fun in the sun by the pool, a spirited game of horseshoes, volleyball, boating or a relaxing day of fishing on the lake.

What you’ll do:

Our Front Desk Agents provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.

Your job will include:

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Experience & skills you need:

• High school diploma or equivalent experience.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.
• In return for your excellent skills and abilities, we offer a comprehensive benefits package including medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.
• We invite you to visit our website at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.
• As an Equal Opportunity Employer, we welcome and thank all applicants.

Job Type: Full-time

Pay: $16.13 - $19.43 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• West Salem, WI: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Front desk: 1 year (Preferred)

Work Location: In person

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