General Summary of Job Duties

As a Food Server, you will take and deliver food orders from customers in an efficient and timely manner.

Essential Job Function and Duties

• Provide fast, friendly, professional, and responsive customer service to restaurant guests, staff and culinary production team.
• Make eye contact, smile, greet and welcome each guest seated in assigned station.
• Take initial beverage order within 3 minutes of guest seated in assigned sections.
• Have complete knowledge of all food and beverages items on the menu.
• Communicate proper flow with the kitchen staff.
• Maintain the overall cleanliness of assigned stations.
• Thorough knowledge of applicable Company and departmental policies and procedures.
• Maintain an open line of communication with Management.
• Maintain a positive and professional demeanor during all interactions with guests, fellow team members, and vendors.
• Ability to accept performance feedback in a professional manner.
• Regular attendance to all scheduled shifts is considered an essential function of the job.
• Other duties as assigned.

Non-Essential Job Functions and Duties

• Be courteous, kind and patient with each other.

Skills, Education and Other Requirements

• Previous food serving is a plus.
• Food allergy knowledge is a plus.
• Excellent written and verbal skills.
• Excellent customer service skills.
• The ability to successfully work in a fast-paced environment.
• Must be 21 years of age to serve alcoholic beverages.
• The ability to maintain composure in a potentially stressful environment.
• Ability to read, write, speak, and understand the English language.
• Bi-lingual (English/Spanish) is a plus.
• Must present a well-groomed appearance.
• The ability to successfully interact with all levels of team members and management.
• Flexibility to work varied shifts, including weekends and holidays, with variable overtime.
• High School Diploma and/or GED preferred.
• Must have the ability to successfully interact with other team members and management.
• Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust.
• Excellent verbal and written communication skills.

Required Work Cards

• Food Handlers Certification
• Alcohol certification

Machinery, Work Equipment, Programs, Software, Hardware Used

• Info Genesis System

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