General Duties:

• Supports and manages the outlet operations and staff, while working closely with the Resort Director of Food & Beverage, Asst. Director of Food & Beverage, and other resort departments.
• Responsible for short- and long-term planning.
• Ensure effective hiring, training, development, promotion, and continuous reinforcement.
• Lead and coach the team towards achieving exceptional guest service and employee satisfaction results.
• Develop and implement creative strategies for revenue enhancement and cost containment.
• Develop and recommend the budget, marketing plans and objectives. Manage within those approved plans.
• Proactively plan, coordinate, and manage special events and holiday functions.
• Ability to take the initiative to run the outlets as a free-standing entity.
• Communicates the importance of safety procedures and processes, ensuring associates' understanding and consistency of working safely.
• Seek out guest comments and feedback and offer meaningful solutions to customer complaints.

Behaviors

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Leader: Inspires teammates to follow them
• Enthusiastic: Shows intense and eager enjoyment and interest
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Goal Completion: Inspired to perform well by the completion of tasks
• Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)