Fitness Desk Lead
Full Time
Conway, AR 72034
$60,000 - $75,000 a year
Posted Just posted
Job description
Support Desk Lead
CyberCoders, Inc is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
If you are a Support Desk Lead with help desk/ticket system experience, please read on!
We are cutting edge software company in the manufacturing space. Our platform serves many clients across the globe throughout the food and beverage industries. We design software to cut costs and improved efficiency, by offering complete data collection, processing, safety and management.
We are looking to add a Support Desk Lead to the mix. You will be an integral part of the team, by supporting and managing the the IT Support team. This position requires the ability to be customer-focused and process-oriented, to develop new solutions. The right candidate will be an expert in Microsoft Office Suite and any web-based help desk or ticketing systems.
We are cutting edge software company in the manufacturing space. Our platform serves many clients across the globe throughout the food and beverage industries. We design software to cut costs and improved efficiency, by offering complete data collection, processing, safety and management.
We are looking to add a Support Desk Lead to the mix. You will be an integral part of the team, by supporting and managing the the IT Support team. This position requires the ability to be customer-focused and process-oriented, to develop new solutions. The right candidate will be an expert in Microsoft Office Suite and any web-based help desk or ticketing systems.
Top Reasons to Work with Us
- Work/Life balance
- Growth Opportunity
- Health coverage
- PTO
- $60-75k base salary
What You Will Be Doing
- Support and Manage IT Help Desk Team
- Application development lifecycle
- Solve issues directly with customers utilizing your knowledge about systems, IT, our applications, etc
What You Need for this Position
At least 5 years of experience:
Nice to Haves:
- Customer Support
- Project support
- Microsoft Office
- Help Desk Support
- Help Desk Management
- Familiar with troubleshooting documentation
Nice to Haves:
- SQL Management
- SQL (language)
- Application Lifecycle Management (ALM)
- Jira, Azure DevOps or other similar tools
- History of communication defects or requirements to developers
- History of deploying fixes or applications to customer environments
Benefits
- Vacation/PTO
- Medical
- Dental
- Vision
- 401k
So, if you are a Support Desk Lead with help desk/ticketing system experience, please apply today!
Colorado employees will receive paid sick leave. For additional information about available benefits, please contact Kelsey Tyrrell
Applicants must be authorized to work in the U.S.
CyberCoders, Inc is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
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