FINANCIAL COUNSELOR

Ridgeview Institute is part of a leading behavioral healthcare network in Georgia, we provide comprehensive care within a safe, structured, and highly supportive environment. The Financial Counselor is responsible for role modeling for the counselors in accordance with the established standards of care, mental health practice, and facility policy, goals, and objectives. This position contributes to the hospital’s philosophy, objectives, educational and quality improvement efforts while providing guidance to the Financial Counselors. The essential job functions of this position are not limited to the duties listed.

• Verifying benefits and eligibility on admission inquiries
• Preparing patient folders for admissions
• Meet with patient/family to discuss estimated balance due and to collect payment or set up payment plan with Guarantor
• Coordinate with the utilization review department on discharge planning efforts to limit the risk of non-payment, providing ongoing patient benefit information, participating in patient discharge procedures, and coordinating financial arrangements with collection personnel
• Ensure that financial forms are completed and scanned into the patient's account
• Complete account audit to ensure data entered is accurate in the billing system
• Follow up on payment plans timely and consistent for payments due
• Assist patients with hardships paperwork and required supporting documentation

Education: High school graduate or equivalent preferred.

Experience: A minimum of three (3) years experience in admission processes and collections procedures, and a working knowledge of managed care; interpretation of insurance coverage plans, co-payments, and deductible schedules and payment plans; and a working knowledge of computers and business software programs (Excel) preferred. Must be able to meet our Covid 19 vaccination requirements.

Additional Requirements: Successful completion of CPR/ First Aid certification and CPI training within 90 days of employment prior to assisting with restraining procedures. May be required to work occasional overtime and flexible hours. Must be able to meet our Covid 19 vaccination requirements.

Ridgeview - Smyrna offers competitive rates and benefits, time off, medical, dental, vision, short-term disability, long-term disability, life insurance, and matching 401k.

Equal Opportunity Employer