Job description
The Financial Aid Receptionist demonstrates a commitment to excellent student/customer support by providing general financial aid information to students and the public through incoming telephone calls, receiving and routing calls and mail, and assisting with clerical duties to support the Student Financial Support Services staff.
Reports To Assistant Director of Financial Aid What position(s) reports to this position?
None
Minimum Education/Experience
High School Diploma
One year of experience working with the public.
Required Knowledge, Skills & Abilities
One year of experience working with the public.
Telephone Etiquette
Basic Computer Skills
Customer Service Skills
Physical Demands/Working Conditions
Basic Computer Skills
Customer Service Skills
1. GENERAL PHYSICAL REQUIREMENTS:
Sedentary work: The person in this position may occasionally exert up to 10 pounds of force to grasp, lift, carry, push, pull or otherwise move objects.
2. PHYSICAL ACTIVITIES:
This position requires the person to frequently communicate with and listen to students, administration, staff, faculty, and others to perform the essential functions of the position. Must be able to exchange accurate information in various situations.
This position requires the person to frequently move about the office and the OCCC campus to perform the essential functions of the position.
This position frequently requires the person to operate a computer and other office equipment to perform the essential functions of the position.
This position requires the person to frequently operate equipment that involves repetitive motions of hands and wrists.
This position requires the person to frequently position self to access materials that may be above head or at ground level.
This position requires the person to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
3. VISUAL ACUITY:
This position requires the person to judge, observe and assess the accuracy, neatness, thoroughness of work assigned or to make general observations.
4. WORKING CONDITIONS:
This position performs the essential functions in an indoor, office setting.
Preferred Qualifications
Sedentary work: The person in this position may occasionally exert up to 10 pounds of force to grasp, lift, carry, push, pull or otherwise move objects.
2. PHYSICAL ACTIVITIES:
This position requires the person to frequently communicate with and listen to students, administration, staff, faculty, and others to perform the essential functions of the position. Must be able to exchange accurate information in various situations.
This position requires the person to frequently move about the office and the OCCC campus to perform the essential functions of the position.
This position frequently requires the person to operate a computer and other office equipment to perform the essential functions of the position.
This position requires the person to frequently operate equipment that involves repetitive motions of hands and wrists.
This position requires the person to frequently position self to access materials that may be above head or at ground level.
This position requires the person to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
3. VISUAL ACUITY:
This position requires the person to judge, observe and assess the accuracy, neatness, thoroughness of work assigned or to make general observations.
4. WORKING CONDITIONS:
This position performs the essential functions in an indoor, office setting.
Multi-Line Phone System Knowledge
Microsoft Office Skills
Excellent Verbal Communication Skills
General Office Work Experience
Problem Solving Skills
Required Training Work Hours
Microsoft Office Skills
Excellent Verbal Communication Skills
General Office Work Experience
Problem Solving Skills
Financial Aid Office Hours
Mon – Thu 8:00 a.m. – 6:00 p.m.
Fri 8:00 a.m. – 5:00 p.m.
Hours vary for rotation of evenings with other staff.
Department Stu FA Sup Serv Admin Job Open Date 11/08/2022 Job Close Date Open Until Filled No HR Contact Alandria Johnson Special Instructions to Applicants
Mon – Thu 8:00 a.m. – 6:00 p.m.
Fri 8:00 a.m. – 5:00 p.m.
Hours vary for rotation of evenings with other staff.
Applicants are to thoroughly complete the online application and attach the following required documents: cover letter and resume.
Applicants who do not attach the required documents will not be considered for the position.
For application assistance or questions, please contact Human Resources at (405) 682-7542, Monday through Friday between the hours of 8:00 AM and 5:00 PM.
Applicants who do not attach the required documents will not be considered for the position.
For application assistance or questions, please contact Human Resources at (405) 682-7542, Monday through Friday between the hours of 8:00 AM and 5:00 PM.
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