Job description

Virginia Transformer is “An engineering firm that makes transformers.”

We are the largest US owned manufacturer of power transformers in North America and have supported the reliability and resilience of our country’s electric grid for more than 50 years. We produce power transformers for all application – involving power generation transmission and distribution, and specialty, for industrial, utility and green energy generation.

The company is experiencing steady and sustained growth and serves practically every part of US industry from its 4 (soon to be 6!) state-of-the-art North American facilities. We are actively looking for individuals who want to be part of a high-growth company and who want to share in the pride we have in ensuring American manufacturing continues to flourish. Without reliable power, manufacturing cannot operate. That is where we – and you – come in. Join us.

US Secretary of Energy, Jennifer Granholm said, “With what Virginia Transformer is doing, they are at the center of how we’re going to build out the backbone of our clean energy future.”

Summary

The Field Services Sales Associate provides oversight and expertise throughout the inside sales cycle for existing customers and potential new customers, including service/part quotations, order processing and fulfillment, and customer engagement/satisfaction.

Key Responsibilities

• Functions as part of team providing service to four plants in the US and Mexico as well as their respective customers. Ensures professional, prompt, effective customer service in a high-volume, fast-paced environment.
• Receives inquires and generates leads for the purchase of services, upgrades, parts, and/or repairs.
• Ensures orders are entered accurately and efficiently into the system.
• Monitors orders from the time of entry/receipt to arrival at shipping; collaborates with scheduler and field services to ensure prompt completion of work on-site.

Requirements

• Demonstrated excellent customer service skills; experience in a customer-centric environment.
• Ability to perform with a sense of urgency in a high-volume environment; time management and organizational skills; effective verbal and written communication; ability to multi-task and meet deadlines.
• Experience with inside sales; experience with coordinating sales-focused logistics.
• Highly proficient in Microsoft Outlook, Word, and Excel.

#IND2

Job Type: Full-time

Pay: From $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Ability to commute/relocate:

• Troutville, VA 24175: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Application Question(s):

• Are you currently fully COVID vaccinated or willing to receive the vaccine as a condition of employment, before employment begins?

Work Location: In person

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