Kingspan Insulated Panels North America, a division of the Kingspan Group Plc headquartered in Ireland, is a global and trusted leader in the design, manufacturing, and supply of high-performance sustainable building products and solutions for the construction industry. As the most energy-efficient, cost-effective building envelope solutions, insulated metal panels are at the forefront of sustainability. We serve the architectural, commercial/industrial, cold storage and food processing markets, and are committed to delivering the most advanced building products on the market. Learn about our Planet Passionate initiatives: https://www.youtube.com/watch?v=EEeIS55WMOk

At Kingspan, our future success is based on the quality of our people, who's expertise and motivation have helped ensure that we remain at the forefront of the construction materials manufacturing industry. In joining Kingspan you become an important part of a growing organization with a reputation for innovative design and use of technology, technical expertise, product quality, service excellence, and dedication to sustainability.

Essential Duties:

• On-Site repair and addressing any issues with Kingspan products or services.
• Follows up on work assignments from Supervisor.
• Manage all on-site installation, repair, maintenance, tasks.
• Ability to work under pressure.
• Diagnose technical problems and determine the most cost-effective solution.
• Provide service and customer support during field visits or dispatches.
• Ability to work without supervision.
• Tie workflow to a schedule.
• Manage customer cases to ensure complete closure.
• Produce timely detailed service reports.
• Document processes of Field repair & develop SOP’s.
• Following Construction Safety policies & procedures.
• All other duties are assigned as required.
  

• High school diploma or equivalent.
• Knowledge or experience on a construction site is a distinct advantage. Some on the job training will be offered.

• Must be proficient in all Microsoft Office applications (Word, Excel, and PowerPoint) and Outlook.

• High level of interpersonal skills.
• Good to excellent spelling, grammar, and written communication skills.
• Good telephone and oral communication skills.
• Ability to maintain a high level of confidentiality.
• Ability to read construction drawings.
• Forklift License.
• Safety Conscience.

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The employee must regularly lift and /or move up to 50 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception, and the ability to adjust focus. While performing the duties of this Job, the employee is regularly required to stand for prolonged periods; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.
• The employee is frequently required to walk and climb or balance.