Field Service Technical Representative

• 309400

• Provide technical guidance and solutions to customer’s technical needs

• Interfaces with Account Managers, Product Managers and Sales

• Responsible for coordinating all company resources (COE, Product Engineering, Product line) in order to conduct Applications Project(s)

• Supports Sales in the identification of Customer requirements, specifications and preferences

• Develops product solutions (Product & Use recommendations) for Customer Specific Applications

• May create new Product proposals for Customer Specific Applications using company’s established features and processes

• Conducts existing Products modifications in order to fit with Customer specific applications

• Manages VA/VE initiatives (Tear Down, Line Review) as assigned

• Develops and maintains a good customer rapport and a positive image through the Customer contacts

• Participates in training and technical sessions

• Completes and submits on a timely basis all required internal information, reports and documents

• Operates within the boundaries of the Textron Business Conduct Guidelines

• May publish papers on finding and developments

Performs other duties as assigned

• Bachelor’s Degree in a technical field is strongly desired

• Must be a certified A&P Mechanic

• Must have general working knowledge of Federal Aviation Administration rules and regulations

• May require obtaining a Passport for international travel requirements

• 3-5 years experience in general aviation engine maintenance, operations and assembly is a plus

• Experience in electronically control gasoline or common rail Diesel engines is a plus

• Six Sigma Green Belt Certification preferred

• Fluency in non-English language a plus

• Teamwork approach; strong organizational, interpersonal and communications skills; ability and willingness to travel as necessary

EEO Statement

Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law.

Pay Transparency Policy Statement

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise, have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Applicants selected will be subject to a government security investigation and must meet eligibility requirements, including US Citizenship, for access to classified information.

Recruiting Company Textron Systems: Lycoming Engines

Primary Location US-Missouri-Kansas City

Job Field Product Support

Schedule Full-time

Job Level Individual Contributor

Shift First Shift

Travel Yes, 50 % of the Time

Job Posting 02/06/2023, 2:01:04 PM

Worksite Remote

Textron (and its subsidiaries) participates in E-Verify. We will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS) with information from each new employer’s Form I-9 to confirm work authorization.