Family Services Worker I (Child Protective Services)

Full Time
Norfolk, VA
Posted
Job description
Description

The City of Norfolk's Department of Human Services is seeking a Family Services Worker I. The Family Services Worker I is responsible for conducting home studies to assess family needs. The Family Services Worker I investigates reports of abuse and neglect of children, the elderly and the disabled and intervenes when necessary. The incumbent will provide case management, conduct field visits, and maintain records and reports consistent with local, state and federal policies.

Essential Functions

Essential functions include but are not limited to:


  • Provides case management services to families involved in child abuse or neglect reports.
  • Conducts field visits to schools, homes, hospitals and various community settings.
  • Determines clients’ needs based on interviews and plans appropriate course of action.
  • Advises and arranges protection for clients faced with emotional, physical and environmental stress.
  • Refers high and very high risk families with a history of sexual abuse, chronic abuse/neglect, domestic violence for case management services.
  • Provide leadership and assists subordinates as part of a multi-disciplinary team believing that the best solutions come from the families themselves.
  • Takes part in family team meetings to facilitate and assure family empowerment, family involvement and ownership in the service planning process working through to solutions.
  • Counsels clients to advise them of services available.
  • Formulates a variety of court documents.
  • Appears in court to advise, recommend and testify concerning cases.
  • Maintains case files and prepares reports as required including OASIS and other local software programs.
  • Works collaboratively with community-based agencies, police department and health care providers and court personnel so that the team works as one in the best interest of the family’s needs and wants.
  • Provides crisis intervention when necessary.
  • Performs related duties as assigned.

Education/Experience

Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field and minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia). Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable.

No experience required.

The preferred candidate will possess:

  • Knowledge of social work principals and ethics with particular attention to respect and appreciation for family competencies.
  • Strong facilitation skills.
  • Strong writing skills.

Additional Information & Requirements

  • Valid Driver's License required.
  • Successful completion of State mandated training within the first 24 months of employment.
Signing Bonus: This position is eligible for a one-time $5,000 signing bonus. The signing bonus will be paid in two (2) increments: $2,500 upon completion of 60 days of employment, and $2,500 upon completion of your probationary period. To receive the signing bonus, you must be an active employee in good standing.

Work Hours: Monday to Friday, 8:30 am to 5:00 pm. Rotating on-call weeknights and weekends.

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