Job description

OVERVIEW
Independent Contract Interpreters are responsible for providing consecutive interpretation services over-the-phone from an at-home office. They must have training and experience necessary to provide accurate and complete interpretation, be able to pass an interpretation assessment test and conduct themselves according to the ethical and professional guidelines and best practices as outlined both by TransPerfect and the larger profession. Successful Independent Contractor Interpreters will be expected to provide excellent customer service, communicate all information and ideas clearly and accurately, and respond to any feedback provided from monitoring.

DESCRIPTION
· Provide the highest level of customer service during interpreting sessions

· Meet interpreter quality standards set by TransPerfect Connect’s TTQ department

· Continuously expand vocabulary and knowledge of subject matter required for various clients

· Receive and respond to feedback based on remote monitoring sessions

· Complete all required compliance training and keep all assignment-related information strictly confidential

· Provide accurate and complete interpretation; never paraphrasing

· Interpret without ever counseling, advising or interjecting personal opinions

· Maintain all professional and ethical standards as outlined by TransPerfect and the larger profession

QUALIFICATIONS
· Professional Proficiency in over-the-phone consecutive interpretation required

· A minimum of 6 months of previous interpretation experience required for languages of greater diffusion and preferred for languages of lesser diffusion

· A high school diploma, GED or equivalent

· A four-year college degree preferred

· The ability to pass a language assessment for languages of greater diffusion and an all English assessment of relevant terminology and code-switching ability for languages of lesser diffusion

· Recognized certification in language interpretation (healthcare, legal or community) preferred

· Documented training in interpretation required for languages of greater diffusion and preferred for languages of lesser diffusion

· Documented completion of a language proficiency interview/assessment preferred for languages of lesser diffusion

· Ability to communicate effectively across cultures

· Ability to use multiple software and phone systems simultaneously required

· Ability to sit and interpret over-the-phone for extended periods required

· Ability to concentrate and take effective notes in a fast-paced work environment required

Job Type: Contract

Benefits:

• Flexible schedule

Schedule:

• On call

Experience:

• PROFESSIONAL over the phone interpretation: 1 year (Required)

Language:

• Indonesian AND English (Required)

Work Location: Remote

Job Type: Contract

Pay: $30.00 - $45.00 per hour

Benefits:

• Flexible schedule

Schedule:

• On call

Application Question(s):

• What language(s) do you interpret for?
• Are you formally trained in OPI (Over the Phone interpretation)?
• Are you familiar with OPI (Over the Phone interpretation) Protocols?

Experience:

• PROFESSIONAL over the phone interpretation: 1 year (Required)

Language:

• Indonesian (Required)

Work Location: Remote

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