At Chick-fil-A, Team Leaders are responsible for assisting the management team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience. Team Leaders are responsible for supervising assigned stations for an entire shift and may be assigned to open or close the restaurant in the absence of a manager; following established opening and closing procedures.

Responsibilities include:

• Ensures that Team Members follow recipes and read tickets to accurately prepare all orders.
• Ensures that Team Members are accurate with weights and measurements for all recipes.
• Ensures that Team Members work at a pace to maintain restaurant's established speed of service guidelines.
• Ensures that workstations are clean at all times.
• Perform any of the tasks above as needed throughout shift.
• Addresses guest issues that may arise; consults with management regarding complex issues.
• Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
• Communicates employee's performance and policy/procedure violations to management for appropriate handling.
• Strictly adheres to all Company policies and procedures.

Some other benefits to working at Chick-fil-A Green Bay:

Flexible Hours – You tell us when you are available to work (i.e. what hours, how long of a shift, how many days a week, and the number of days a week you want to work), and we schedule based on your availability while still meeting the needs of our business.

Closed Sundays – All Chick-fil-A restaurants are closed on Sundays. Enjoy at least one day off, guaranteed, each week!

Work directly with the Operator/Owner – Instead of having a distant corporate office calling all the shots for day-to-day business operations, Chick-fil-A has the Owner/Operator right in-house, seeing what happens, and flexibility to make changes as they deem necessary to a large extent; there are some items that must stand consistent for the sake of the brand and guest expectations.

Competitive Pay – Starting wages are higher than others in our market, and after demonstrating a good work ethic and attitude, team members are promoted quickly.

Meal Discount – Depending on how much you work, either 50 or 100% off when you work, plus 20% on your days off!

Career Advancement – Potential promotions based on job performance and work ethic.

Insurance – Health, Dental and Vision insurance are available to all full-time employees (anyone working 30 hours a week or more).

Retirement – Offer a 401K opportunity and willing to match 100% up to 3% and 50% up to 5%.

College Scholarship Opportunities!

REQUIREMENTS

• At least 16 years of age upon hire date
• Previous customer service experience preferred
• Previous leadership experience preferred
• Must be eligible to work in the United States
• Great customer service skills, honesty, humility, and eagerness to help others
• Must have a source of reliable transportation
• Reading, writing, and basic math and verbal communication skills required
• Works well in hot, noisy, and fast-paced environment
• Mobility required during shifts
• Must work well under pressure
• Must be able to respond to changes or edits to orders quickly and efficiently
• Must be able to support fellow staff members
• Bi-lingual preferred (Spanish & English)
• Must be able to wear slip-resistant shoes and stand for long periods of time
• Lift, pull, and push up to 50 pounds
• Bend, twist, squat, and reach above head

Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's #1 fast food restaurant.

In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Whole lemons are freshly squeezed and combined with pure cane sugar and water (yep, that’s all) to make Chick-fil-A Lemonade®. It may not be the easy way, but it's the only way we know.

Influence & Cultivate, Inc. dba Chick-fil-A Green Bay is committed to a policy of Equal Employment Opportunity and will not discriminate against any applicant or employee on the basis of race, color, religion, creed, national origin, or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state and local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal opportunity without imposing undue hardship on Influence & Cultivate, Inc. dba Chick-fil-A Green Bay. Please inform the Hiring Manager if you need assistance completing any forms or to otherwise participate in the application process.