Job description

We are seeking a highly motivated and customer-oriented individual to join our team as a Sales Representative. In this role, you will be responsible for delivering exceptional customer service while actively promoting and selling our products or services. Your primary focus will be on building strong relationships with customers, understanding their needs, and providing appropriate solutions to meet their requirements. The ideal candidate should possess excellent communication skills, a positive attitude, and a passion for exceeding sales targets.

Responsibilities:

Provide outstanding customer service by assisting customers with inquiries, resolving complaints, and ensuring a positive customer experience throughout the sales process.

Build and maintain strong relationships with new and existing customers to understand their needs and identify opportunities for up-selling or cross-selling.

Present and demonstrate products or services to customers, highlighting their features and benefits, and addressing any concerns or objections.

Achieve and exceed individual and team sales targets by effectively closing sales and meeting or surpassing sales quotas.

Maintain accurate and up-to-date customer records, including contact information, interactions, and sales activities, using CRM software or other designated systems.

Collaborate with other team members, including sales and marketing professionals, to develop strategies and tactics for maximizing sales opportunities and improving customer satisfaction.

Stay informed about industry trends, product knowledge, and competitors' offerings to effectively position our products or services in the market.

Participate in sales meetings, training sessions, and professional development activities to enhance sales skills and product knowledge.

Continuously seek opportunities for personal and professional growth to contribute to the overall success of the sales team and the organization.

Qualifications:

High school diploma or equivalent; a bachelor's degree in business, marketing, or a related field is a plus.

Proven experience in a sales or customer service role, preferably in a retail, telecommunications, or similar industry.

Strong communication and interpersonal skills, with the ability to build rapport and establish trust with customers.

Excellent negotiation and persuasion abilities to effectively close sales and overcome objections.

Self-motivated and results-driven, with a track record of meeting or exceeding sales targets.

Familiarity with CRM software or other sales management tools is desirable.

Ability to work independently and collaboratively within a team environment.

Proficient in basic computer skills and the use of Microsoft Office applications.

Flexibility to work evenings, weekends, or holidays as required to meet customer demands.

A positive attitude, resilience, and a strong desire to succeed in a fast-paced sales environment.

Note: This job description is a general outline of the primary responsibilities, qualifications, and skills required for this role. It is not intended to be an exhaustive list of all duties and expectations. Additional tasks and responsibilities may be assigned based on business needs and individual capabilities.

Job Type: Full-time

Pay: $650.00 - $850.00 per week

Benefits:

• 401(k)
• Health insurance

Experience level:

• 1 year

Shift:

• 8 hour shift

Supplemental pay types:

• Commission pay

Weekly day range:

• Monday to Friday
• Weekend availability

Work setting:

• In-person

Ability to commute/relocate:

• Orland Park, IL: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you comfortable traveling up to 35 miles for this role?

Experience:

• Customer service (Preferred)

Work Location: One location

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