Enterprise Logistics Systems Analyst
Job description
About the Company
Dart is a robust distribution and fulfillment 3PL provider, boasting a rich history since its establishment in 1938 by legendary USC baseball coach Rod Dedeaux. Dart's dynamic approach to business has allowed us to adapt and grow over the years, expanding our range of supply chain and logistics solutions to meet the ever-evolving needs of our customers. Headquartered in Los Angeles, Dart now operates through five divisions, serving facilities across North America. We are a customer-focused organization, dedicated to providing high-quality, flexible solutions that seamlessly integrate into our clients' operations. Our team is our greatest asset, and we invest in their growth and development within a supportive, collaborative environment.
About the Role
The Enterprise Logistics Systems Analyst is a self-motivated individual with a strong background in Warehouse Management Systems (WMS), Transportation Management Systems (TMS), and EDI Systems. This role will be primarily responsible for ensuring the smooth operation of these systems, troubleshooting issues, and working on projects to improve and update our current system capabilities. An essential part of the role is to facilitate the onboarding of new customers into our WMS, TMS, and EDI systems. In quieter periods, the Analyst will assist with other IT helpdesk tasks and potentially other areas of the business. This role requires 5-10% travel for system implementations, customer meetings, and occasional training or industry events. Efficiency and accuracy are crucial to success in this role.
Responsibilities
- Oversee the day-to-day operations of our WMS, TMS, and EDI systems.
- Facilitate the onboarding of new customers into the WMS, TMS, and EDI systems.
- Work with customers to understand their specific requirements and customize the system setup accordingly.
- Troubleshoot and resolve system-related issues in a timely and effective manner.
- Work on projects to migrate, upgrade, or improve our current systems.
- Provide system setup and testing for quality assurance purposes.
- Assist with SQL-related tasks and issues.
- Develop and utilize SQL Stored Procedures and Views to customize processes.
- Collaborate with other departments to improve logistics and supply chain processes.
- Support the helpdesk and other areas of IT as needed.
- Perform other duties as assigned.
Core Skills and Knowledge
- Bachelor’s degree in computer science, information systems, or related field, or equivalent experience.
- 3-5 years of experience with WMS, TMS, and EDI systems (1-3 years required).
- Experience with customer onboarding and system setup.
- Strong SQL skills.
- Excellent problem-solving skills and ability to think analytically.
- Strong written and oral communication skills.
- Ability to read, interpret, and apply technical data.
- Excellent organizational skills and ability to manage multiple projects within estimated timeframes.
- Ability to quickly learn new software and adapt to changes in technology.
- Capability to work independently and as part of a team.
- Flexibility to work any shift as needed for planned maintenance or emergency work.
- Experience in a warehousing/logistics company is required. Knowledge in any of the following is also a plus: CompTIA A+, CompTIA Network+, CompTIA Security+, Crystal Reports, SSRS Reporting, Power BI Dashboards, Jira, C#, C++, Java, Informix, 4GL.
Benefits
- Competitive Pay
- 401(k) with company matching
- Paid Holidays, Sick Time, and Vacation Time
- Health, Dental, and Vision Insurance
- Life Insurance
Dart is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, sex, age, disability, or any other characteristic protected by law. All employment decisions are made based on qualifications, merit, and business need.
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