PrePass is a Software as a Service (SaaS) and technology solutions company in the transportation industry and the leader in the trucking weigh station, toll bypass, and software space. Now more than ever, we are proud to be a part of helping transportation companies get critically needed goods to their destination as timely and safely as possible. We help states and transportation companies reduce traffic, fuel usage, safety risk, and pollution while increasing productivity! PrePass, with 325+ employees (and growing), was recently spun out of a 6-Billion-dollar company, and for the first time in its nearly 25-year history, will be its standalone organization! You will get the best of both worlds, with all the fun and feel of a fast-paced startup, and the benefits of a financially secure and established organization. Apply today to join the excitement of building a SaaS company, and get in on the ground floor where you can help shape the direction of our department and company!

Position Summary:

We are seeking an Enrollment Support Specialist to work at our brand‐new gorgeous space in the most sought‐after area of downtown Phoenix, Block 23 at Cityscape. This position reports to the Supervisor, Customer Success. The successful candidate will enjoy taking inbound and making outbound calls, researching inquiries, assessing customer needs, and communicating appropriate enrollment options. This is a hybrid position that will work a weekly schedule that includes a combination of working remotely as well as time in our brand‐new office.

Requirements

Responsibilities:

• Work with our Sales Team to assist with prospect inquiries.
• Gather information needed to set up new new customer portfolios.
• Responsible for closing accounts including system set-up and including the collection of toll deposits.
• Respond to inquiries and demonstrates a strong understanding of our products and services.
• Document customer interactions and create customer profiles.
• Prepare standard reports.
• Ability to work on multiple assignments.
• Assist with planning and implementing department goals. Provide recommendations to improve efficiency and effectiveness in the sales process.

Qualifications:

• High school diploma or GED.
• Previous Tele‐sales or Sales experience (preferred, not required).
• Bilingual, fluent in Spanish and English (preferred not required).
• Strong written and oral communication skills and ability to build rapport with customers.
• Strong organizational skills and ability to balance workload in a fast‐paced environment.

Benefits

Additional Reasons this Job is Amazing:

• Great benefit package with medical, dental, and vision that start on date of hire.
• Free health insurance option.
• Flexible work schedules available.
• 401 (k) plan with strong employer match.
• Tuition reimbursement available.
• Work environment where you have a lot of independence.
• Growth opportunities.
• Centrally located in gorgeous downtown Phoenix; our brand-new office space was designed to create an employee centric safe work environment!
• Ability to work with a purpose and make an impact on our planet.