As a Federal Contractor, SOAR365 requires new hires to show proof of being fully vaccinated against COVID 19 or have an acceptable accommodation before their date of hire per Executive Order 14042.

Do you want to be a 911 Dispatcher but do not want the heavy workload and stress of a traditional 911 center? Are a retired Dispatcher or veteran looking for a part-time job? If so, come join our team! We offer competitive wages and benefits with less stress. Apply now!

A little about us:

We are SOAR365! Our programs and services have always been designed for individuals and families who are coping with the daily real-world challenges of living with a disability. To that end, we've continually added more ambitious and thoughtful programs over the past 65 years. And, today our services have a profound impact on more than 1,300 people and their families.

A Day in the Life of:

As a member of our team, you will report to the Project Manager, Dispatch. You will be an integral part of our commitment to provide the necessary coverage to monitor, track and dispatch appropriate Fire, Police, and EMS units. Your people skills will be crucial in the interactions with the State Police and Chesterfield County dispatch, FBI, and the Virginia Emergency Operation Center for support. This is a challenging and rewarding position. You will be supported by a strong management team that will help you achieve your goals.

You will come to know the great people that make us who we are as a business and who keep our reputation alive. You will be a part of something great here at SOAR365 and you will enjoy what you do and with whom you do it.

Apply today! Those candidates with disabilities (mental, physical, or other disabilities) are strongly encouraged to apply! SOAR365 has been supporting people with disabilities of all ages and their families for more than 65 years.

Benefits:

• $18.00 per hour as a trainee, $20.50 per hour after successfully completing the dispatch training
• We offer a range of market-competitive total rewards that include paid holidays, paid time off, sick leave, and medical, dental, vision, flexible spending account, 403(b), life insurance, wellness programs, and discounted college tuition, to name a few
• $1,000 Sign-on Bonus

Responsibilities and Duties:

• Monitor the radio system, keeping track of all police, fire and EMS units and annotating their locations and activity in the CAD (Computer Aided Dispatch) software and/or on the Radio Logs.

• Dispatch appropriate police, fire and EMS units based on information provided by telephone, Corporate Protection supervisors, radio transmissions, alarm systems or walk-in.
• Will make appropriate notifications of any incident that occurs within five minutes of being aware of the incident. A notification list will be provided.
• Meet and greet visitors to Corporate Protection in a positive and helpful manner.
• Answer the telephone by the second ring. Radio transmission will take precedence

Requirements and Qualifications:

• High School diploma or equivalent degree (GED); completion of required "Basic Telecommunicator Course" upon hire; dispatcher experience preferred.
• Require attendance and completion in all training sessions
• Ability to pass federal security requirements.
• Capability to successfully complete "Basic Telecommunicator Course".
• Must become NFPA 1061 Pro-Board Certified Telecommunicator I/II.
• Successfully complete and maintain a Virginia Criminal information Network/National Criminal Information Center (VCIN/NCIC) Level A certification.
• Must successfully complete an Emergency Medical Dispatcher (EMD) course and maintain certification
• Strong ability to multi-task
• Reliable transportation
• Flexibility with scheduling
• Exceptional communication and critical thinking skills
• Problem-solving aptitude
• Great verbal and written communication skills
• A "glass half-full" mentality

To apply for this position, a completed SOAR365 application is required.

EO/AA Veterans/Disabled and other protected categories

Drug-Free Workplace

Reasonable Accommodations

If you need a reasonable accommodation when you apply for a position on our website, please contact us at (804) 358-1874 and ask for human resources.

SOAR365 employees benefit from working for a rehabilitative non-profit agency that specializes in providing employment opportunities for people with disabilities.