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Electronic Banking Specialist

This opportunity may be perfect for you if you have experience in:

Office Management,

Strong problem skills, and

Workflow Coordination

ABOUT THE POSITION

In this position with our Electronic Banking department, you would be responsible for Responsible for reviewing, researching and resolving discrepancies in customer data. Responsibilities will also include dealing directly with outside companies/agencies/financial institutions and ensuring that laws, regulations and policies are adhered to. Provide service to customers, operational support to the branches and assist Senior Specialist with coordinating work tasks. This position is located in our 40 Media Drive, Queensbury, NY.

Responsibilities Include:

§ Research, report and provide resolution to exceptions in a timely manner according to department policies and procedures.

§ Process all ACH in a timely and accurate manner meeting department guidelines.

§ Respond to all VISA disputes meeting department guidelines.

§ Review data for proper authorizations and compliance and take action as appropriate.

§ Update, modify and correct data meeting the department’s goals and objectives while following policies and procedures.

§ Provide consistent, outstanding customer service by anticipating and reacting to internal and external customer needs.

Qualifications:

§ Education/Certifications:

§ Associate’s Degree or equivalent experience required

§ 2 to 4 years prior banking experience with expanded knowledge of banking regulations preferred

Skills/Knowledge Requirements:

§ Basic knowledge of NACHA rules preferred

§ Proficient in Microsoft Office Suite: Word, Excel, and Outlook

§ Strong problem solving skills, ability to analyze and solve problems independently

§ Ability to prioritize multiple tasks/projects to meet deadlines

ABOUT OUR COMPANY

We offer a pleasant work environment, career development opportunities, competitive compensation, and an exceptional benefits package. This position is located in our 40 Media Drive, Queensbury, NY.

Glens Falls National Bank & Trust Company has been serving the region and helping our neighbors achieve their financial goals since 1851. We are proud to serve as a cornerstone in the community through charitable giving and unmatched volunteerism. We serve Warren, Washington, northern Saratoga, Essex, and Clinton counties through 30 offices.

We are an Equal Opportunity Employer. Our employment decisions are made without regard for: race, color, religion, national origin or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status, or any other characteristic protected by law.