Job description
Inside Sales Rep - REMOTE -
Please apply on our company website - https://recruiting.adp.com/srccar/public/RTI.home?c=1172551&d=ExternalCareerSite&r=5000909893106&_fromPublish=true#/
Summary:
Please apply on our company website - https://recruiting.adp.com/srccar/public/RTI.home?c=1172551&d=ExternalCareerSite&r=5000909893106&_fromPublish=true#/
Summary:
- Engaging Inside Sales Rep who understands the importance of being dedicated to the sales needs of Pratt.com customers through anticipation and service.
- This individual takes ownership to drive the sales process until “the final mile” of a customer’s experience with Pratt.com.
Responsibilities include but are not limited to:
- Creating and maintaining customer and prospective relationships
- Managing and closing new sales
- Follow up on leads, inquiries and custom quote requests
- Analyze customer feedback to provide product improvement plans and share feedback with the team and collaborate and provide solutions to customer’s concerns and issues
- Able to read and interpret documents such as sales, business and performance reports
- Pricing and value proposal creation
- Working closely with plant management and fellow sales associates
- Keeping current on the competitive activity in the area
- Must follow Company Safety policies and procedures at all times
- Additional duties as assigned by Management
- Implementing sales strategies
Requirements:
- Previous inside sales experience preferred
- Strong Customer relations/engagement experience resulting in positive customer experience
- dotcom customer review, response, interaction preferred
- eCommerce and Order Management experience a plus
- Microsoft Word and Microsoft Excel experience required
Skill Sets:
- Excellent verbal and written communication
- Basic math skills including the ability to add, subtract, multiply, divide in all units of measure and compute rates, ratios, percentages and calculate figures and amounts such as discounts, costs, proportions and volumes
- Good organizational skills & able to multi-task
- Ability to apply common sense in carrying out instructions in written, verbal and diagram (graphic) form
- Adaptable and have the ability to work in a fast-paced environment with superior time management skills
- Problem-solver
- Ability to handle stressful situations and communicate tactfully to resolve any customer issues if they escalate.
- Multitasking ability to solve various problems and deal with a variety of situations in which little detail or standardization exists
- Ability to read and interpret documents such as sales reports, operating instructions, training and procedure manuals
- Ability to write routine reports, correspondence and emails
Education/Experience:
- High school diploma or equivalent
- Some college or technical coursework
Language Skills:
- Strong communication skills.
- Ability to read and interpret documents such as business and performance reports, operating and maintenance instructions and procedure manuals.
- Ability to write business reports and correspondence.
- Ability to speak effectively before groups of customers, the general public, managers, and other employees of the organization.
Mathematical Skills:
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, and volume.
- Ability to compute rates and ratios.
- Ability to generate and interpret graphical representations.
Reasoning Ability:
- Ability to solve a variety of problems and deal with a variety of situations where only limited information or standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Physical Demands:
- Employee is regularly required to walk and talk and hear, stand, and sit.
- Vision requirements include: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Work Environment:
- Work environment is an office setting but, if performing the duties of this job in the manufacturing plant, the employee is exposed to wet and/or humid conditions, moving mechanical parts, and fumes or airborne particles.
- The noise level in the plant work environment is usually loud.
Equal Opportunity Employer/Minorities/Females/Disabled/Veterans
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