EAP Counselor

BayCare
Full Time
Clearwater, FL
Posted
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Job description

Description:

The Employee Assistance Program Counselor (EAP) ,while working in a call center environment, quickly and efficiently gathers basic demographic information, conducts a quick assessment of the individual's needs, determines level of risk and make determinations if necessary, makes referrals to providers, when needed makes recommendations or suggestions for medical services. Authorizes Mental Health and or Substance Abuse services. Provides brief solution counseling when caller is in crisis and other services as needed.

Qualifications:

Certifications and Licensures

Preferred
Psychology

Preferred
LMFT (Marriage and Family)

Preferred
LCSW (Social Work)

Preferred
LMHC (Mental Health)


Education
Required
Master's
Behavioral Health


Experience
Required
3 years
Employee Assistance Program

Or
3 years
Social Work

Preferred
5 years
Social Work

Preferred
5 years
Employee Assistance Program


Specific Skills
Required
Critical thinking skills

Required
Organizational skills

Required
Interpersonal skills

Required
Administrative and clerical skills

Required
Work independently

Required
Medical terminology use and understanding

Required
Knowledge of regulatory standards appropriate to position

Required
Computer skills appropriate to position

Required
Customer service skills

Required
Work with a team

Required
Conflict Management skills

Required
Written and verbal communication skills

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