Job description
Summary: Come drive with us! Transit Drivers needed to provide safe, reliable, friendly, and efficient transportation services to the residents and visitors throughout Somerset, Wicomico and Worcester counties.
Duties and Responsibilities
- Safely operates public transit system vehicles on assigned routes; transports passengers in and round three local counties, through surrounding areas and to more distant destinations as required.
- Performs pre-trip inspections on vehicle to include but not limited to: service and parking brakes, lights and reflectors, tires, horn, windshield and windows, windshield wipers, mirrors, wheels, tires and rims, emergency equipment, doors and panels, bus interior, wheel chair lifts, cleanliness of interior. Checks fuel, oil, water, coolant and air pressure levels prior to departure. Complete pre-trip inspection form and report and reports problems to Dispatch.
- Provides information to passengers to prevent harm or injury while boarding, riding, and exiting the vehicle. Educates passengers on rules and regulations regarding smoking, drinking, use of radios, cell phones and rules of etiquette while aboard the vehicle.
- Operates and maintains a wheelchair access lift on vehicle; ensures wheelchair passengers are properly loaded, secured and stabilized on board, unloaded and safely delivered to appropriate destination.
- Appropriately responds to injuries involving blood-borne pathogens. Properly cleans up and bodily fluid spills in the vehicle.
- Calls Dispatch for assistance when emergency services and a Road Supervisor is needed according to procedures.
- Regulates heating, lighting, and ventilating systems for passenger comfort.
- Complies with local traffic regulations, route schedules, and designated stops.
- Reports delays or accidents to dispatch promptly. Follows established procedures for accidents, bio hazards, etc.
- Performs post-trip inspections on vehicle, including but not limited to: those items reviewed in the pre-trip inspection, sign shift-end inspection sheet verifying all items have been checked and found operable and safe, and report any problems to Dispatch.
- Prepare and submit daily reports in various formats on vehicle mileage, fuel consumption, and passenger traffic.
- Collect and track passenger fees, bus tickets, passes and other forms of payment. Safely transport contents of fare box to a locker in the Fare Box room.
- Properly secures vehicle, fare box, keys, radio, company phone, and other company owned equipment.
- Ensure driver reports to work following the complete uniform standards.
Supervisory Responsibilities
This position does not have any supervisory responsibilities.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Interpersonal
- Customer Service
- Manages difficult or emotional customer situations
- Responds promptly to customer needs
- Responds to request for service and assistance
- Meets commitments
- Interpersonal Skills
- Focuses on solving conflict, not blaming
- Maintains confidentiality
- Listens to others without interrupting
- Keeps emotions under control
- Remains open to others’ ideas and tries new things
- Oral Communication
- Speaks clearly and persuasively in positive or negative situations
- Listens and gets clarification
- Responds well to questions
- Written Communication
- Writes clearly and informatively
- Able to read and interpret written information
- Teamwork
- Exhibits objectivity and openness to others’ views
- Gives and welcomes feedback
- Contributes to building a positive team spirit
Organization
- Cost Consciousness
- Conserves organization resources
- Diversity
- Demonstrates knowledge of EEO Policy
- Shows respect and sensitivity for cultural differences
- Promotes a harassment-free environment
- Ethics
- Treats people with respect
- Keeps commitments
- Inspires the trust of others
- Works with integrity and ethically
- Upholds organizational values
- Organizational Support
- Follows policies and procedures
- Completes administrative tasks correctly and on time.
- Supports organization’s goals and values
Self-Management
- Judgement
- Exhibits sound and accurate judgement
- Makes timely decisions
- Planning/Organizing
- Uses time efficiently
- Professionalism
- Approaches others in a tactful manner
- Reacts well under pressure
- Treats others with respect and consideration regardless of their status or position
- Accepts responsibility for own actions
- Follows through on commitments
- Quality
- Demonstrates accuracy and thoroughness
- Monitors own work to ensure quality
- Quantity
- Completes work in timely manner
- Works quickly
- Safety and Security
- Observes safety and security procedures
- Reports potentially unsafe conditions
- Uses equipment and materials properly
- Adaptability
- Adapts to changes in the work environment
- Able to deal with frequent change, delays or unexpected events
- Attendance/Punctuality
- Is consistently at work and on time
- Arrives at meetings, trainings, and appointments on time
- Dependability
- Follows instructions, responds to management direction
- Takes responsibility for own actions
- Keeps commitments
- Commits to long hours of work when necessary to reach goals.
- Initiative
- Volunteers readily
- Asks for and offers help when needed
- Innovation
- Generates suggestions for improving work
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
- Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.
Language Skills
- Basic skills – Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one on one small group situations to customers, clients and other employees of the organization.
Mathematical Skills
- Minimum skills – Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money and weight measurement, volume and distance.
Reasoning Ability
- Basic skills – Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Computer Skills
- Must be able to utilize onboard computerized equipment for tracking passenger count and fares collected.
- Must be able to operate two-way radio system.
Certifications, Licenses, Registrations
Acceptable driving record, with no more than three points.
Valid DOT Physical Card
Other Skills and Abilities
Ability to operate wheelchair lift, safely load, secure, transport and unload passenger wheelchairs.
Ability to safely transport all passengers.
Ability to safely operate vehicle, regardless of size or layout. This only pertains to Non-CDL vehicles.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Stand – Occasionally
- Walk – Occasionally
- Sit - Regularly
- Use hands to finger, handle or feel – Regularly
- Reach with hands and arms – Regularly
- Climb or balance – Occasionally
- Stoop, kneel, crouch or crawl – Occasionally
- Talk or hear – Regularly
- Taste or smell – Occasionally
- Lift weight or exerts force (lift, push, pull)
- Up to 10 pounds – Regularly
- Up to 25 pounds – Regularly
- Up to 50 pounds – Regularly
- Up to 100 pounds – Regularly
- More than 100 pounds – Regularly
- Visual Demands
- Close vision
- Distance vision
- Color vision (as deemed by DOT exam)
- Peripheral vision
- Depth perception
- Ability to adjust focus
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Environmental Conditions
- Work near moving mechanical parts – Regularly
- Fumes or airborne particles – Occasionally
- Outdoor weather conditions – Regularly
- Risk of electrical shock – Rarely
- Vibration – Regularly
- Noise level in the work environment is usually
- Moderate noise
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