Job Description

The Documentation Supervisor is responsible for leading a small team of Documentation Agents in taking manifests from tour companies and building busses for tours. The documentation department will also function as the in-park call center, taking reservations for tours. Customer service and troubleshooting will be a significant part of the position .

Job Responsibilities

• Develop knowledge of SMS reservation system and take reservations over the phone.
• Distributing manifests and schedules to the respective tour companies
• Creating tour schedules based upon the bus tours that have been built
• Complete other tasks as assigned by other Department Managers.
• Employee is responsible for general knowledge of corporate environmental policies and procedures and how they relate to their job functions.
• Employee is responsible for knowing the environmental aspects and associated impacts of their job position. Job specific Environmental Aspects and Impacts will be communicated by Dept. Managers during EMS training. Environmental objectives and targets will be communicated by dept. managers for each dept. during EMS training.
• Employee will be aware of environmental objectives and targets within their department and how the objectives and targets affect their job performance.

Qualifications

• At least 1 year of previous supervisory experience or related preferred
• Ability to work unsupervised.
• Effective oral and written communication skills.
• Must have attention to detail.
• Must also be able to multi-task when required.
• Strong ability to effectively execute MS Office, MS Word, MS Excel programs.
• Ability to utilize in-house computer system, SMS (Springer Miller System).
• Previous experience and/or desire to work in tourism industry preferable.

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.