Job description

Reports to: Terminal Manager

Company/Entity Name: CalArk International, Inc.

Location: Miami, FL

Department: Operations

Job Type: Full-Time/Hourly (Non-Exempt)

Salary Range: $25-27/hour

Position Hours: Monday – Friday, 7:00 PM – 3:00 AM, unless having to cover a night route due to call out.

Job Overview:

The Dock Supervisor is responsible for supervising employees and coordinating cargo to and from specified locations. The supervisor oversees the loading and unloading of company vehicles and may be required to operate a forklift and perform other warehouse and driver functions to include pallet wrapping, loading, and unloading trucks, vehicle inspections, driver training and route coverage when necessary. A level I supervisor is considered a working supervisor with little authority for personnel actions. The supervisor should have a thorough knowledge of the team processes to suggest improvements to process, able to be a knowledge resource for other team members.

Essential Functions:

· Supervises warehouse drivers in the delivery, pickup and transfer of customer freight.

· Provides guidance, support, and direction to other employees in the performance of all duties but will not have authority for staff actions.

· Distributes work assignments and coordinating resources while collaborating with management to maintain operational efficiency.

· Successfully motivates CalArk drivers and employees; a working team member that may validate or coordinate the work of others on a support team.

· Ensure professional operation of equipment (forklift, pallet jack, stretch wrap machine, etc.) in support of warehouse tasks.

· Schedules drivers and assigns routes to maximize productivity.

· Monitors all associates to ensure that they have all the tools necessary to complete their given tasks.

· Acts as a liaison between drivers, dispatch, Road Assist and the Operations Manager.

· Ensures all Customer requirements are fulfilled. Communicates directly with customer to resolve service issues.

· Communicates to management on all product & equipment damage.

· Leads employee meetings as necessary to review the operational objectives and to ensure all employees understand assigned goals and performance targets required of them.

· Inspects company trucks and related equipment, per safety & maintenance instructions; coordinates with management to resolve all issues.

· Works directly with Road Assist to communicate truck and trailer maintenance repairs.

· Trains drivers on assigned routes and delivery operations with emphasis on safety measures.

· Maintain and protect all property entrusted to the Supervisor in excellent condition.

· Maintains time and attendance records of personnel in their charge.

· Perform any other tasks assigned to support and improve the overall team operations

Requirements:

· Working safely is a top Company business objective. Each employee must comply with the safety policies and rules established by the Company or by federal, state, and local occupational health and safety laws.

· Regular and reliable physical attendance.

· Exemplary communication skills to maintain effective working relationships with all levels of the organization, as well as external vendors, and other business contacts.

· Proficiently able to exchange information both verbally and in writing.

· Ability to read materials and identify relevant details, judge accuracy, and appropriateness.

· Demonstrates and promotes a spirit of cooperation and teamwork throughout the company.

· Continually looks for ways to improve Company processes.

· Effectively assists and serves our employees.

· Continually strives to improve personal performance.

· Takes an active role in seeking training or other opportunities for growth and development.

· Maintains and protects confidential personnel and/or corporate information.

· Refrains from gossiping or other unprofessional conduct.

· Possesses excellent problem-solving skills; ability to easily analyze, observe, and prioritize.

· Excellent attention to detail.

· Capability to switch between multiple tasks in a high-volume, fast-paced environment.

· Complete daily tasks and projects unassisted or with minimal supervision.

· Works in accordance with Federal, State, and Local requirements.

· Constantly works vigilantly and safely.

· Effectively operates standard office equipment e.g., computer (software programs and email), telephone systems, calculators, and copiers.

· Must be able quickly learn and comprehend new software that may be used daily.

Qualifications

· Class A CDL required.

· Must have Hazmat endorsement or be willing to obtain.

· High School diploma or equivalent required, college degree preferred.

· 1+ years of experience operating forklift/warehouse material handling equipment.

· 2 years prior experience as a warehouse/dock lead preferred.

· Any combination of education and experience that demonstrates the knowledge and ability to perform the work.

· Bilingual (English & Spanish) preferred.

Benefits:

· Competitive pay.

· CalArk pays a portion of the employee’s health insurance.

· CalArk offers additional Voluntary Benefits including dental, vision, short-term disability, critical illness, cancer, accident, and life insurance.

· Six (6) paid holidays per year.

· Accrued PTO (Paid Time Off) after the first full month of employment.

· 401(k) retirement plan with a CalArk match of 25% up to the first 4% of the employee contribution. CalArk’s contributions are 100% vested after three years.

· Employee Assistance Program (EAP).

The information contained in this Job Description is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. The duties and responsibilities in this Job Description may be subject to change at any time due to reasonable accommodation or other reasons.

CalArk is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, genetic information, or any other characteristic or factor protected by applicable law.

Job Type: Full-time

Pay: $25.00 - $27.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift

Language:

• Spanish (Preferred)

License/Certification:

• Hazmat Endorsement (Preferred)
• CDL A (Required)

Work Location: One location

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