Job description

Job description

Background and Beliefs

Better Trucks is one of America's fastest growing start-up delivery companies. We've built a terrific team and we're looking to add to our existing talented and hardworking workforce.

Become part of history and become a lead asset to continue the growth of this vastly growing company.

In 2020, Better Trucks launched delivery services for retailers and fulfillment centers, offering same day, next day and 2-day delivery. Our deliveries now take place in 24 metros across 15 states with 30 additional metros coming online throughout 2022.

The guiding belief that drives everything we do at Better Trucks is the Never-Ending Pursuit of BETTER. We refuse to accept the wisdom of the status quo. You’ll never see us embrace “that’ll do.” Instead, every aspect of our company, from the culture we continually build to the tech-centric approach we use to deliver packages, everything revolves around one central tenet: “Be Better.” Not a single person, project, or process is above this guiding belief. Constantly striving to be better in all we do means we leave no stone unturned, no idea unconsidered, no technology immediately discounted.

If you are looking for an opportunity to put your detail-oriented and organizational skills to use, then you are a great candidate for our Dispatcher Position! As a member of the operations team, you are responsible for monitoring/optimizing routes for the St. Louis metro, and possibly assisting with other metros, for Better Trucks Last Mile and Middle Mile. You will be working in a fast-paced environment within a variety of metrics. Candidates must possess strong critical thinking and interpersonal communication skills. Candidates must also be able to work in a high stress and fast-paced environment. Lastly, candidates must possess excellent leadership skills. If any of the above interests you, then please read on!

Responsibilities:

• Monitor and optimize routes for the St. Louis metro area, and possibly other metros, as directed by the supervisor.
• Solve package issues as they come, and promptly
• Regional driver scheduling (greater St. Louis metro area)
• Tracking packages at all times, as well as the status of each package (e.g., failed deliveries, age verification protocols, missing packages)
• Perform adequately by using a variety of metrics
• Both physically and digitally checking delivery routes for quality
• Ensure that all ILP's and partnerships are notified of delays in the line-haul, cancelled line-hauls, and accurate arrival time of the line-haul, pallets, and having attention-to-detail in regard to BOLs
• Communicate any delays in the daily line-haul
• Perform vehicle inspections
• Working with delivery partners nationwide and in a professional manner
• Processing, improvement, and implementation
• Scheduling daily pick-ups
• Must be willing to fulfill daily pick-ups if warranted
• Manage a variety of equipment
• Monitoring the dispatch phone lines at all times
• POD auditing
• Sorting and labeling
• Must keep the workspace clean and tidy. Includes picking up any trash, breaking down boxes, emptying the garbage bins, etc.

Qualifications:

• Minimum Age of 21
• Must possess a valid Driver's License
• Must undergo a background check
• Must be able to both take and pass a drug test
• Must possess the ability to multi-task
• Must possess the ability to work in a high-stress and fast-paced environment
• Familiarity with technology such as OnFleet
• Must be familiar with how to use an application with GPS and camera capturing software
• Familiarity with Microsoft Office, Excel/Google Sheets, mass texting platforms, etc.
• Delivery, logistics, and supply chain experience is preferred!
• Self-starting, proactive and takes initiative!
• Must possess strong critical thinking skills
• Must possess strong interpersonal communication skills
• Must always show up for work on time, and professionally
• Must possess excellent memorization skills
• Flexibility to work for a vastly growing company
• Must be able to adapt to frequent changes
• Must be flexible to work any of the shifts outlined in this post
• Must possess excellent accountability and empathy skills
• Must treat ALL co-workers, delivery partners, and customers with utmost respect
• Must portray excellent professionalism, effort, and teamwork
• Leadership experience is a plus

Shifts (Full-Time):

• Candidates must be adaptable and flexible to work between the hours of 5:00 AM to 11:00 PM
• Working hours: Tuesday - Saturday
• Candidates must be flexible to work any 7 days out of a week.

Thank you for taking the time to look over the information. If you think you have what it takes and would like the potential opportunity to join our team, please do not hesitate to apply!

Better Trucks HQ:

4180 Madison St, Hillside, IL 60162

Interview Location: Virtually

Work Location:

11950 Missouri Bottom Rd, Hazelwood, MO 63042

Better Trucks strives to provide all employees with equal employment opportunities. The Company’s equal opportunity policy precludes discrimination and harassment based on, but not limited to, age, race, religion, sex, marital status, pregnancy, breast feeding, parental or career status, political belief, industrial activity, sexual preference, gender identity and disability.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Ability to commute/relocate:

• Hazelwood, MO 63042: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have time availability from 5am-11pm? (shifts will be scheduled between those times)
• Are you Familiar With OnFleet Software?

Education:

• High school or equivalent (Required)

Experience:

• Logistics: 1 year (Required)
• Microsoft Excel: 1 year (Preferred)
• Supply chain: 1 year (Preferred)
• Dispatching: 1 year (Required)
• Customer service: 2 years (Preferred)

Language:

• English (Required)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)
• Overnight Shift (Preferred)

Work Location: In person

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