When all employees are embraced, respected and heard, we will build a collaborative, equitable, inclusive and anti-racist culture where everyone thrives.

Working Title: Disability Services Trainer and Event Coordinator
Job Class: State Program Administrator Senior
Agency: Human Services Dept

• Who May Apply: Open to all qualified job seekers
• Date Posted: 05/11/2023
• Closing Date: 05/24/2023
• Hiring Agency/Seniority Unit: Human Services Dept / MAPE DHS Central Office
• Division/Unit: DHS-Central Office / ADSA DS Trng Technical Support
• Work Shift: Day Shift
• Work Hours: 8:00am to 4:30pm
• Days of Work: Monday - Friday
• Travel Required: Yes, (5%, Training and Conference Events)
• Salary Range: $25.25 - $37.02 / hourly; $52,722 - $77,297 / annually
• Job Class Option: Training
• Classified Status: Classified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• FLSA Status: Nonexempt
• Telework Eligible: Yes
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

• Telework (Within Minnesota or Neighboring States) and Flexible Hours Options Are Available.

This position exists to lead the development, delivery and administration of Disability Services Division (DSD) internal and external training/informational events, materials and communications as a member of the Training, Technical Assistance and Communications (TTC) unit. This position also provides technical and logistical services to DSD staff in planning, designing and delivering web-based and in-person training events, meetings and conferences; developing communications and training materials related to DSD initiatives. Included in these duties is monitoring and management of certification and licensure processes, learner transcripts and providing technical support to customers. This position also leads evaluation activities related to training and events involving development and distribution of surveys and providing best practice recommendations to DSD staff. Finally, this position provides various forms of technical support to DSD staff and administration in collaboration with TTC and MN.IT technical staff.

Some responsibilities include but not limited to:

• Training and Event Operations - Training lead responsible for design, development and implementation of internal and external DSD training and event activities, using both technology-based and classroom methodologies. Provide technical and logistical services to staff in planning, setting up, and hosting DSD training/informational events;
• Training Consultation - Principal training consultant for DSD staff and administration in identifying, developing, marketing and evaluating DSD training initiatives. Develop training and communications plans that lead to successful outcomes;
• Training Administration - Lead duties related to the administration of the Learning Management System (LMS), training evaluations and the development and delivery of communications and materials that lead to successful training and learning outcomes;
• Technical Support - Serves as second level of technical support for the division behind the primary TSL in addition to providing other technical services as needed (equipment, graphics, public websites, documents and accessibility).

Minimum Qualifications

Two (2) years professional experience providing developing, administering and managing a training program for human services organization.

Experience must include:

• Knowledge of adult learning theory and instructional design approaches used to develop training curricula; multimedia presentation design and development; deliver training based on assessment of learner needs using a variety of instructional approaches;
• Planning and hosting webinars or videoconferences; working knowledge of capabilities, limitations and compatibility of eLearning development for multimedia hardware integration and presentation via digital camera, digital camcorder hardware/software;
• Learning Management System (LMS) administration.

• Bachelor’s Degree in Public Administration, Human Services, Psychology, Social Work, Education, Computer Science or another related field may substitute for 1 year of work experience.

** Master’s Degree in Public Administration, Human Services, Psychology, Social Work, Education, Computer Science or another related field may substitute for 2 years of work experience.

Preferred Qualifications

• Variety of experiences working effectively with others from different backgrounds and cultures;
• Project Management principles and strategies;
• Qualitative and quantitative analysis sufficient to evaluate training results and effectiveness;
• Current trends in eLearning, instructional design, training and web-based technologies;
• Experience with ADA/W3C/DHS standards/requirements for accessible documents and communications;
• Current trends in accessibility standards and accommodation processes.

Additional Requirements

• Minnesota Department of Human Services (DHS) criminal background check will be conducted on all finalists for this position. Finalists must pass the DHS background check.
• Employee reference checks will be conducted on all finalists. This may include a review of documentation related to job performance. It also includes contact with the applicant's former employer(s).

How to Apply

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.

If you have questions about the position, contact Taylor Kearns at taylor.kearns@state.mn.us .

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID# 64863, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Dennis Stevenson at dennis.b.stevenson@state.mn.us.

If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services’ ADA Coordinator at 651-431-4945 or DHS_ADA@state.mn.us for assistance.

About Human Services Dept

WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.7 million people every year, helping them meet their basic needs so they can achieve their highest potential.

Why Work for Us

Our differences make us stronger and leveraging them helps us create a workforce where everyone can thrive. The Department of Human Services is an equal opportunity employer. We are committed to embedding diversity, equity, inclusion, and accessibility at our workplace. We do this by developing strong leaders and advocates, increasing cultural competence and understanding among all employees, and removing institutional barriers and attitudes that prevent employees from advancing as far as their talents will take them. We prohibit discrimination and harassment of any kind based on race, color, creed, religion, national origin, sex (including pregnancy, childbirth and related medical conditions), marital status, familial status, receipt of public assistance, membership or activity in a local human rights commission, disability, genetic information, sexual orientation, gender expression, gender identity, or age.

Diverse Workforce

We are committed to continually developing a workforce that reflects the diversity of our state and the populations we serve. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve the people of Minnesota.

A recent engagement survey of State of Minnesota employees found:

• 95% of employees understand how their work helps achieve their agency’s mission
• 91% of employees feel trusted to do their jobs
• 88% of employees feel equipped to look at situations from other cultural perspectives when doing their job
• 87% of employees report flexibility in their work schedule

Comprehensive Benefits

Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. As an employee, your benefits may include:

• Public pension plan
• Training and professional development
• Paid vacation and sick leave
• 12 paid holidays each year
• Paid parental leave
• Low-cost medical and dental coverage
• Prescription drug coverage
• Vision coverage
• Wellness programs and resources
• Employer paid life insurance
• Short-term and long-term disability
• Health care spending and savings accounts
• Dependent care spending account
• Tax-deferred compensation
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Federal Public Service Student Loan Forgiveness Program

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.

We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us and indicate what assistance is needed.