Director of Sales - Waldorf Astoria Beverly Hills

Full Time
Beverly Hills, CA 90210
Posted
Job description

Perfectly located in the heart of Beverly Hills, exemplifies the very best of the California good life. Join this fabulous property, and team as Director of Sales!

A
Director of Sales
is responsible for maximizing the value of the asset by driving above market topline revenues and creating a world class culture, to attract and retain the very best talent, across specific commercial functions. Hilton is seeking strategic leaders who understand how to bring people, process and performance together, to create a winning formula

Hilton's Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering and events management, call centers, and analytics functions. These functions are the core of Hilton's "commercial engine" and are essential to Hilton's ability to drive profitable growth.

What will I be doing?

The primary responsibilities of this position are to lead the group, transient, and catering (where applicable) sales team at your hotel/complex and deploy business strategies that are creative, dynamic and impactful towards achieving your hotels annual budget and crossover targets.

As the
Director of Sales
, you will be responsible for overseeing commercial strategies for your sales team. Your goal is to improve the performance of the sales team by connecting strategy and business processes. Business processes should be designed to impact revenue streams, including Rooms, Catering and Events. Key deliverables for this role are to set deployment, team composition, and provide a cadence of activities that are a "predictive and prescriptive" approach to drive performance.

STRATEGY

  • Contribute to the hotel's Annual Multi-Year Strategic Intentions and Commercial Strategy, in partnership with the hotel commercial leadership team and regional sales, revenue and marketing support.
  • Directly accountable for setting the strategy and delivery of hotel's sales targets including Direct Selling Revenue Streams including group rooms, banquets, catering, business transient and leisure transient.
  • Work with Hotel's Commercial Leadership to ensure that Business Review Guidelines (current to + 5 years) and Group Pricing & Rate Quotation Strategies are in place in order to maximize all pricing components of sales and catering opportunities and achieve positive group market share.
  • Strategically align sales activities and outcomes with established optimal mix, contribute to the accuracy of revenue forecasts, while executing strategies for different demand periods and the retail and group pricing targets established.
  • Understand and contribute to the maximization of profits in line with GOP and EBITDA targets.
  • Operate within departmental expense budget and forecasts
  • In collaboration with hotel's commercial leaders, contribute to the development of knowledge of all competitor and market activity

LEADERSHIP

  • Lead daily and weekly business review and sales strategy meetings
  • Manage and execute monthly, quarterly, and annual APEX performance process with eligible sales team members.
  • In collaboration with DOSM, contribute to the commercial strategy plan pertaining to sales, socialize and amend plan on a consistent basis.
  • Development and oversight of hotel's sales site visit strategies and approach
  • Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools
  • Responsible for recruiting and retention of all sales roles.
  • Lead, engage, and develop sales team members, including ongoing performance development and Career Development Plans.
  • Conduct performance reviews for all direct reports and provide feedback for dotted line reports, including but not limited to:
    • Group Sales
    • Business Transient Sales
    • Leisure Sales
    • Catering Sales
    • Contract/PERM Sales
  • Facilitate and lead in a culture that is aligned with Hilton's DEI and ESG enterprise goals

OWNERSHIP, CUSTOMER, AND STAKEHOLDER RELATIONS

  • Contribute to performance and commercial activity reporting for hotels (i. e., performance status communication and response plans).
  • Liaise with Hilton Worldwide Sales towards demand and conversion generation
  • Build strong relationships with CVB and 3rd party travel partners.
  • High level of engagement with customers from all sales segments including:
    • Support of team's site visits and pre-convention meetings
    • Support of sales managers sales travel into market

What are we looking for?

To fulfill this role successfully, you should demonstrate the following minimum qualifications:

  • Minimum Education: Bachelor's Degree preferred
  • Minimum Years of Experience: Three (3) or more years in hospitality sales & marketing leadership preferred, with a group sales focus.
  • Minimum Years of Experience: Three (3) years cross-functional experience in hotel management, or related industry experience preferred.

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

  • Additional/advanced degree coursework in business administration, marketing and communication.
  • Adaptable experience with business strategy, business planning, and business plan development.
  • Ability to speak multiple languages
  • Multiple Brand experience
  • Proficiency in Delphi FDC preferred

The annual salary range for this role is$125,000 to $145,000and is based on applicable, specialized experience and location.

What will it be like to work for this Hilton Worldwide Brand?

What began with the world's most iconic hotel is now the world's most iconic portfolio of hotels. In exceptional destinations around the globe, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations, as well as the rich legacy of Waldorf Astoria. Simply stated, Waldorf Astoria embodies timeless elegance.
We are bringing that legacy to life every day, with fresh, modern expressions of the essence of Waldorf Astoria. We are providing guests the exceptional environments and the personalized attention that are the source of those unforgettable moments that create a singular experience.
Waldorf Astoria Hotels & Resorts is one of Hilton Worldwide ten market-leading brands. For more information visit www. hiltonworldwide. com.
If you understand the value of providing guests with an exceptional environment and personalized attention, you may be just the person we are looking for to work as a Team Member with Waldorf Astoria Hotels & Resorts.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits- Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U. S.

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

  • Access to your pay when you need it through DailyPay
  • Health insurance
  • UNCAPPED quarterly bonus potential
  • Career growth and development
  • Team Member Resource Groups
  • Recognition and rewards programs
  • Go Hilton travel discount program
  • Best-in-Class Paid Time Off (PTO)
  • Supportive parental leave
  • Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount

: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

  • Please note, benefits may vary depending on the classification and union status of the position.#LI-SC1

#LI-SC1

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