Job description

• About us

Founded in 1908, St. Barnabas Senior Services (SBSS) is a nonsectarian, nonprofit organization grounded in the belief that all older adults have the right to age with dignity. As the oldest senior service agency in LA, SBSS has grown from operating a single senior center in Mid-City to what it is today - a dynamic senior service agency developing new models of care and providing innovative services throughout the Greater Los Angeles Area. For more information about SBSS, please go to http://www.sbssla.org/.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

For this multisite and multiprogram position, the director of programs has an externally facing role managing relationships in the community. There also is a heavy emphasis on team management and development, and establishing standards of performance across all programs.

Reporting to the Senior Director of Programs the Director of Programming will be responsible for the operational success of SBSS ensuring seamless team management and development, program delivery, and quality control and evaluation. In this newly established role, the Director of Programming will manage a growing staff of 8 and build a volunteer program.

Responsibilities

Leadership:

· Cultivate existing relationships with vendors with the goal of ensuring sufficient space and resources, and access to services.

· Develop and implement strategies that will maximize the synergies among program areas.

Team Management and Development:

· Develop and implement a system to evaluate the skill, experience, and professional development needs of all staff.

· Implement a professional development program to address employee experience and skill gaps.

· Work with staff to develop objective performance measurements across all sites, to ensure consistent, high-quality evaluation and goal setting for all employees.

· Instill a sense of accountability among team members by modeling tight oversight of individual and organization performance standards.

· Recruit, hire, and oversee training and orientation of program staff members.

Program Development:

· Proven track record of building and expanding programs and classes

· Ability to train and lead programs and classes when necessary

· Proven track record of evaluation of programs

· Experience managing programs across multiple sites

· Experience working in a collaborative network with external stakeholders and partners

· Experience with scaling programs and managing growth

· Using the existing balanced score card and program dashboard; establish consistent, objective program performance standards of accountability

Administration:

· Experience creating and managing budgets and contract deliverables

· Strong computer skills

· Experience collaborating with development to create proposals and grants

Qualifications

This is an extraordinary opportunity for an individual with team management experience to grow and further develop a proven program. The successful candidate will lead programs, partner with the ED and work collaboratively with a high-performance management team.

Specific requirements include:

· Minimum of a BA, MA preferred

· Demonstrated success developing and evaluating program models, and selecting and successfully operationalizing innovative programs

· Proficient in using technology as a management reporting tool and experience working with information technology staff to develop and implement program evaluation systems

· Strong project management skills managing complex, multifaceted projects resulting in measurable successes and program growth

· Experience having worked with a high-performance, collaborative, constructive peer group

· Strength in hiring, recruiting, managing, developing, coaching, and retaining individuals and teams, empowering them to elevate their levels of responsibility, span-of-control and performance

· Deep understanding of human resources, employee performance improvement plans, and corrective action policies

· Demonstrated results in managing through complex systems and proven experience negotiating win-win agreements

· Excellent verbal and written communication skills with exceptional attention to details

· Personal qualities of integrity, credibility, and a commitment to and passion for SBSS’s mission

· Spanish or Korean language ability preferred

JOB QUALIFICATIONS:

· Must be reliable and able to relate well to seniors.

· Must be able to pass a background check.

· Possess a valid class C driver’s License; experienced driver with a clean driving record and vehicle insurance.

· Exceptional listening skills, a collaborative style coupled with adaptability and flexibility, high energy and the ability to prioritize.

· Considerable knowledge of gerontology and recreational activities for older adults.

· Strong organization and time management skills with the ability to prioritize.

· Must be able to communicate effectively and follow written and oral instructions in English.

· Proficency with Microsoft Office.

Supervisory Responsibility

This position provides general supervision and support to on-site staff in collaboration with other supervisors, managers, and/or directors.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the responsibilities of this job, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel and to manipulate keys on a keyboard. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision. This is largely a sedentary role; however, some filing is required. This would require the ability to lift 10 lbs., lift files, open filing cabinets and bend or stand on a stool as necessary.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel

Minimum travel is expected for this position.

Education & Experience

Bachelor’s degree preferred; or four years related experience and/or training; or equivalent combination of education and experience.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, percentages

and other related accounting, financial and payroll entries.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form, ability to deal with problems involving several concrete variables in standardized situations.

EEO Statement

St. Barnabas provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status

Equal Opportunity Employer committed to employment of Females, Minorities, Persons with Disabilities and Veterans.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Covid

Employees need to be vaccinated for Covid 19 and masks are worn when meeting with program participants. Masks, hand sanitizer are provided for all.

Job Type: Full-time

Pay: $70,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Los Angeles, CA 90057: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Required)

Work Location: One location

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