Dental Front Office Staff

Full Time
Wilmington, NC 28411
Posted
Job description
About the Practice:
Looking for something different? CarolinasDentist- Porters Neck is the right place for you! But we aren’t just looking for anyone. We’re seeking an energetic, relationship-based, and self-driven team member to join our team. Our team provides next level patient care, state of the art dentistry, 5-star patient experiences while offering competitive pay and benefits along with work/life balance. We enjoy quarterly team outings, weekly check-ins, energetic morning huddles and encourage engagement from all our team members. Look no further, you’ve found the right place to call your work home!

Responsibilities:
As a Front Office staff member, you play an important role in our office and perform a wide range of responsibilities, to include:
  • Schedule and confirm patient appointments.
  • Veriify insurance for all clinical appointments.
  • Collect all monies due for services rendered.
  • Develop and maintain doctor/hygiene schedules as necessary.
  • Greet and check patients in and out, before and after treatment.
  • Educate, consult and present patient treatment plans.
  • Responsible for Account Receivable to include, sending of billing statements, aging reports, and collections, if applicable.
  • File insurance pre-determinations.
  • Conduct financial consultation with patients when new treatment plans are presented, as applicable.
Qualifications:
  • High school diploma or equivalent required.
  • A minimum of two years of front office experience preferably in a dental setting.
  • Proficiency with Microsoft Office Suite.
  • Knowledge of dental software strongly preferred.
Benefits Offered:
In return for providing an excellent patient experience, we offer a great benefits package to include health and dental benefits, 401(k), holiday pay and paid time off.
Requisition Number: 2023-7414

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