Job description

Puyallup Valley Dental Care

Office Culture and Values:

• We are a close-knit team that actively supports each other.
• We appreciate each other; we celebrate successes with each other and with our patients.
• We value open communication, high ethical standards, hard work, and flexibility.
• We are positive, enthusiastic and passionate about dentistry
• We provide quality care with both technology and compassion.

Puyallup Valley Dental Care holds patients' comfort and health as our highest priority and our two doctors and team of staff members work together to help every person we meet feel better about themselves as a result of working with us.

Preferred Qualifications

• 2 years' experience in busy, multi-operatory office with more than one doctor and 2-3 hygienists
• 2 years' dental insurance/billing experience, including PPO contracts
• Knowledge of CDT coding and insurance narratives
• Knowledge of dental insurance plans and programming plans in to dental software
• Proficient with dental software and digital charting
• Computer proficiency and the ability to learn new programs including Microsoft Office
• Experience with presenting fees, financial plans, managing A/R, collections
• Knowledge of current HIPAA regulations
• Customer service/patient care experience
• Accuracy and organization
• Strong interpersonal skills
• Experience as a Dental Assistant
• Experience with Practiceworks/Carestream

Essential Functions

• Greet and check patients in and out for and after treatment
• Answering incoming calls to include new patient calls, emergencies, scheduling patient appointments, requesting records, and follow up
• Develop and maintains doctor/hygienist schedule to meet practice goals
• Educate and consult patients discussing treatment needs and presenting treatment plans
• Document patient dental treatments and financial transactions, to include signing of financial arrangements, prepayments for large cases, financing, and charges collection
• Make pre-treatment financial arrangements with patients
• Manage unscheduled list and treatment pending list to ensure patient follow through to meet scheduling goals
• Follow office procedures for patient referrals
• Billing dental insurance, posting payments, and claim estimations
• Verify dental benefits and update new plans as necessary
• Balance daily charges and prepare deposits
• Responds to doctor, patient and staff concerns and inquiries and seeks assistance when necessary
• General office duties and other duties as required

Check out our website https://puyallupvalleydental.com

Job Type: Full-time

Pay: $27.00 - $33.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance

Healthcare setting:

• Dental office
• Private practice

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

COVID-19 considerations:
Our office is compliant with all current guidelines/recommendations regarding COVID-19.

Ability to commute/relocate:

• Puyallup, WA 98372: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: One location

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