Data Entry Specialist/Customer Service

Full Time
Frisco, TX 75036
Posted
Job description
  • Owns the Account Receivable on a portfolio of Client for Business (TFB) customers.
  • Manages delinquency on TFB accounts and collects payments.
  • Partners with TFB Sales, Customer Care and other teams to resolve any disputes, make reconciliations on accounts, and implement payment arrangements.
  • Places outbound calls and approves next steps in the collection path as deemed appropriate based upon business needs.
  • Appropriately disburses adjustments and account credits in accordance with Client policy.
  • Completes training requirements to stay current on existing and new systems and products, to grow skills, and to maintain proficiency on company values and organizational requirements.

Job Type: Contract

Ability to commute/relocate:

  • Frisco, TX 75036: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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