Job description
We are hiring a Customer Services Inbound 1 - Bilingual for one of our clients in Mercerville, NJ.
Job Description:
- Provides information to customers regarding department/agency programs and services and the requirements of licensure, certification, and other authorizations
- Answers questions, explains rules, regulations, policies and procedures, clarifies forms, provides instruction and direction in the completion of applications, and resolves issues and problems
- Requests information from customers to determine their needs, or purpose of visit
- Verifies the completeness and accuracy of information on forms and applications
- Conducts information searches in electronic or manual file systems
- Ability to read, writes, speak, understand, or communicate in English and Spanish sufficiently to perform the duties of this position.
Work hours:
- 9:00 am to 5:00 pm
- Lunch timing 12: to 1:00 pm
Job Type: Contract
Pay: $17.00 per hour
Shift:
- Day shift
Ability to commute/relocate:
- Mercerville, NJ 08619: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
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